Discover financial empowerment resources
Discover financial empowerment resources
This 60-minute webinar for frontline practitioners, social service providers, and funders shares insights from a two-year project designed to help build financial wellness in isolated and rural First Nation communities in Manitoba and Ontario. Partnerships between First Nation communities and...
Fast facts: More than 99 per cent of Canadians have a bank account 31 per cent of Canadians say they pay no service fees at all and another 45 per cent pay $15 or less per month Canadians are careful borrowers. Only 0.17 per cent of mortgages are in arrears Access this resource to read...
The SimpleFile by Phone service, formerly called File my Return, allows eligible individuals to auto-file their income tax and benefit return over the phone. It is free, secure, and easy to use. There are no forms to fill out or calculations to do. You do not need to speak to an agent to use this...
One of the goals of The Money and Pensions Service (MaPS) is to provide better debt advice. While debt advice is available in many different forms, many people who could benefit from debt advice do not seek help. In this study, we sought to better understand the barriers and drivers to people...
This report provides insights from the project, including highlighting the challenges people with disabilities in British Columbia face in their journey to get income benefits, the opportunities to remove those barriers and implications for future benefits design. The demand for access to benefits...
This toolkit was created to support the Virtual Self Filing tax filing model piloted in 2020-2022 by Canadian community agencies. In this model, individuals file their own tax returns, but receive support from community agency staff or volunteers to do so. In 2023, this toolkit was updated to...
The Community Volunteer Income Tax Program (CVITP) is a partnership between the Canada Revenue Agency (CRA) and local community organizations. The program is intended to ensure that all taxpayers have equal access to the tax system. In Grey and Bruce Counties, 14 community organizations provide...
Organizations play a vital role in providing community members with access to benefits. Tax clinics, homeless shelters, food banks, health centres and others can all do their part to provide these services. This free 60-minute demonstration will showcase our new Bridge to Benefits tool which...
Bridge to benefits: Implementing benefits access in social service has been created for organizations that are interested in starting, refining or expanding their work in access to benefits services. This includes benefits services such as helping to fill out applications, providing access to...
Searching for government benefits can feel like wading through a huge ocean of information. With so many benefits programs out there, it can be hard to know where to start. This webinar will teach you how to help people seeking ways to boost their incomes and/or reduce their expenses by...
Women’s shelters are often the first point of contact for victim-survivors fleeing abusive relationships. Therefore, safety and shelter are logically at the forefront of staff members’ immediate concerns. Once the victim-survivor is in a place of safety, it is crucial to explore the patterns of...
Trauma and violence are highly prevalent and have serious impacts on health and well-being. Being aware of how trauma and violence can present during service interactions can improve their effectiveness and client and provider satisfaction and well-being. Financial literacy educators are...
The Annual Report by the Office of the taxpayer's ombudsman provides key achievements, identifies Canada Revenue Agency (CRA) service issues and outlines trends in complaints. In addition, the report includes three recommendations to the Minister of National Revenue and the Chair of the Board of...
This collection of financial empowerment tools and resources is intended to support both Indigenous and non-Indigenous organizations working to build financial wellness in First Nation communities. It was created as part of the Financial Wellness in First Nations project (2021-2023) where...
The forced transition from in-person to online activities as a result of the COVID-19 pandemic has had a profound impact on how families and communities buy groceries, acquire medical care, and utilize social services. This rapid shift has raised important questions about how to address access and...
Daily aspects of Canadians' lives are increasingly touched by digital technology, and access to high-speed Internet has become an essential service and a key driver for improving our economic and social well-being. The Government of Canada originally announced Connecting Families in Budget 2017 to...
Workers earning low to moderate incomes (LMI) continue to face challenges in financial security. The COVID-19 pandemic exacerbated the financial situation of many workers earning LMI. Along with the current macroeconomic environment, it has become even more challenging to build liquid savings for...
Financial empowerment (FE) is an approach to poverty reduction that focuses on improving the financial security of people living on low income. Evidence shows that embedding FE interventions into municipal welfare, employment, housing, shelter and health services can significantly boost service...
Housing First involves moving people experiencing homelessness —particularly people experiencing chronic homelessness—rapidly from the street or emergency shelters into stable and long-term housing, with supports. Stable housing provides a platform to deliver services to address issues...
With a growing number of barriers to accessing vital services, we need to think critically about accessibility and people’s services experiences in the social and public sector. Human-centred design is an approach which centres the voices and lived experiences of people who are impacted in the...
Last year, the expanded Child Tax Credit (CTC) helped to lift nearly four million children out of poverty and provided economic relief to millions of struggling households. However, many first-time and lapsed filers from underserved and vulnerable populations missed out on these critical benefits....
Financial empowerment consists of five complementary strategies including financial literacy and coaching; taxes and access to benefits; safe financial products; savings and asset building; and consumer protection. Empower U serves primarily as a financial literacy and coaching and savings and...
Le français suit l’anglais. As of June 30, 2022, banks will be required to send electronic alerts to their customers to help them manage their finances and avoid unnecessary fees. Some banks have already started sending these alerts to their customers. The electronic alerts are part of the...
In 2016, Prosper Canada partnered with the Ontario government and nine non-profit organizations through the Ontario Financial Empowerment Champions and Financial Empowerment and Problem Solving projects, to pilot delivery of community financial help services for low-income Ontarians. Third-party...
The Financial Consumer Agency of Canada (FCAC) has published a pilot study on the use and understanding of Buy Now Pay Later (BNPL) services in Canada as part of the Agency’s research on emerging consumers trends. Similar to instalment loans, BNPL services allow consumers to purchase goods and...