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Supporting with access to benefits
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This 90-minute webinar is provided on a quarterly basis and is designed to provide frontline practitioners with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants learn the importance of access to benefits for individuals and families, review key skills and opportunities for starting benefits conversations, and practice using the Benefits Wayfinder tool to become familiar with its functionality.

During this webinar participants learn to:

  • Recognize the importance of access to benefits for Canadians living on low income.
  • Identify how they can support Canadians living on low income to access benefits they are entitled to.
  • Use the Benefits Wayfinder in conversations using an effective strategy tailored to the individual they are working with. 

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Resources

PowerPoint presentation

Recording

Time stamps

8.18– Your role in supporting access to benefits

17.13 – Starting conversations about benefits

26.19 – Navigating the Benefits Wayfinder

41.18 Personas: Exploring benefits

1.02.17– Additional resources and summary

Author: Prosper Canada
Topic: Tax filing and benefits
Publisher: Prosper Canada
Content Type: Prosper Canada Webinars
Publication Date: September 12, 2024