Discover financial empowerment resources
Discover financial empowerment resources
Government-issued identification (ID) is essential to gain access to a wide range of government entitlements, commercial services and financial systems. Lack of ID on the other hand, represents a critical barrier that prevents low-income Manitobans from accessing these services and benefits, and...

Residents in Canada who have a severe and prolonged mental or physical disability are eligible for the Disability Tax Credit (DTC). This opens the door to other programs, one of which is the RDSP. Less than one-third of eligible residents in Canada (up to age 59) have a Registered Disability...

Last year, the expanded Child Tax Credit (CTC) helped to lift nearly four million children out of poverty and provided economic relief to millions of struggling households. However, many first-time and lapsed filers from underserved and vulnerable populations missed out on these critical benefits....

Need help filing your taxes? You may be able to avail of the Community Volunteer Income Tax Program. The Community Volunteer Income Tax Program (CVITP) has existed since 1971 and is a longstanding partnership between the Canada Revenue Agency (CRA), and community organizations and their...

Filing your taxes might be one of the most important financial actions you’ll take each year. It can also feel confusing or stressful at times. Find out more about how income tax works, including tax deductions and tax credits using the Ontario Securities Commission's interactive chart...

The Canada Learning Bond is money that the Government of Canada adds to a Registered Education Savings Plan (RESP) to help pay the costs of full- or part-time studies after high school. If you are eligible for the Canada Learning Bond and have not already received it in an RESP, you will receive...

Intuit is committed to helping students across the country work towards a more prosperous financial future by equipping them with the education they need to feel confident about their taxes. Through the Intuit TurboTax Simulation, we are helping students overcome the fear of Tax Day. You do not...

This report presents the findings of an ethnographic research project undertaken by researchers at the Accelerated Business Solutions Lab (ABSL) at the Canada Revenue Agency (CRA). It is the second of a series of ethnographic reports on the experiences of vulnerable populations. The objective of...

A free online course to learn about personal income taxes in Canada, developed by the Canada Revenue Agency. Contents include: Starting to work: Why you need a social insurance number (SIN), when to fill out a TD1 form, and what’s on your pay stub and T4 slip. Preparing to do your taxes:...

The Canada Revenue Agency administers dozens of cash transfer programs that require an annual personal income tax return to establish eligibility. Approximately 10–12 percent of Canadians, however, do not file a return; as a result, they will not receive the benefits for which they are otherwise...

The Get It Back Campaign helps eligible workers in the United States claim tax credits and use free tax filing assistance to maximize tax time. A project of the Center on Budget and Policy Priorities, the Campaign partners with community organizations, businesses, government agencies, and financial...

The Canadian Disability Tax Credit (DTC) can help reduce the taxes you or someone who supports you owe. It also offers a lot of other great benefits. To apply for the DTC, your healthcare provider will need to fill out the Disability Tax Credit Certificate (form T2201). This tool is designed to...

Tips and considerations for providing alternative tax filing service...

Considerations and best practices for drop-off and virtual tax filing...

Program strategies grounded in an understanding of your community can increase the likelihood of engagement and follow-through. The following resources are intended to support VITA programs with implementation strategies at key program stages, like outreach and intake, and offer examples of how...

The Financial Relief Navigator is an online tool that can help you find support to raise your income or lower your expenses in these challenging times. The tool will suggest income benefits or other support programs you may be eligible for in your province/territory in...
This report, Roadblocks and Resilience Insights from the Access to Benefits for Persons with Disabilities project, provides insights on the barriers people with disabilities in British Columbia face in accessing key income benefits. These insights, and the accompanying service principles that...

A report from Auditor General Karen Hogan concludes that the Canada Revenue Agency (CRA) managed the Canada Child Benefit (CCB) program so that millions of eligible families received accurate and timely payments. The audit also reviewed the one-time additional payment of up to $300 per child issued...

This toolkit has been created to support the Virtual Self Filing tax filing model piloted in 2020 by community agencies in Ontario. In this model, individuals file their own tax return but receive support from community agency staff or volunteers to do so. This resource was made possible through...

Questions and answers released by the Canada Revenue Agency (CRA) about filing your taxes, including information on: Prior to filing your tax return changing your address getting someone else permission to access your tax information getting free tax help Filing your tax...

During 2020, alternative approaches to the traditional community tax clinic model have become even more valuable as COVID-19 lockdown measures prevented in-person program delivery. In response to the growing demand for alternative ways to deliver tax-filing support, Prosper Canada partnered...

This tax season, community tax clinics across Canada will be preparing to support clients virtually rather than in person amidst physical distancing measures due to the COVID-19 pandemic. Adapting to a virtual tax clinic model means preparing for different ways of volunteer preparation, client...

Service design consultancy Bridgeable provides an overview of the project partnership with Prosper Canada in April 2020 to take a design sprint approach in providing remote tax-filing and benefits application service solution. Over the course of four consecutive days, Bridgeable worked with...

The Consumer Financial Protection Bureau (CFPB) released a guide to assist intermediaries in serving individuals to access their Economic Impact Payments (EIPs). The guide, Helping Consumers Claim the Economic Impact Payment: A guide for intermediary organizations , provides step-by-step...

Even before the COVID-19 pandemic, many Canadians were having difficulty making ends meet, and the pandemic has further impacted the financial well-being of financially vulnerable Canadians. In this webinar, we present research on how COVID-19 has impacted the financial security of Canadians...
