Recover and Rebuild: Helping Canadians build financial security during the pandemic and beyond  The 2021 ABLE Financial Empowerment (FE) virtual series is a collection of online financial empowerment events designed to provide frontline FE practitioners, FE...

The financial hardships households faced in the midst of the pandemic reveals the scale of the precarity that millions of households were experiencing well before the crisis began. This highlights the urgency of the need to reimagine our system of benefits—both public and private—to effectively...

The Ganohonyohk/Prosperity Research Project explored how seven Indigenous Friendship Centre communities in Ontario understood the concept of prosperity. The guiding research question of “How do urban Indigenous Friendship Centre communities in Ontario view a prosperous/wealthy life?” was used...

The Guaranteed Income Community of Practice (GICP) convenes guaranteed income stakeholders, including policy experts, researchers, community and program leaders, funders, and elected officials to learn and collaborate on guaranteed income pilots, programs and policy. The GICP website includes...

Recover and Rebuild: Helping Canadians build financial security during the pandemic and beyond The 2021 ABLE Financial Empowerment (FE) virtual series is a collection of online financial empowerment events designed to provide frontline FE practitioners, FE...

Cultural safety is about fostering a climate where the unique history of Indigenous peoples is recognized and respected in order to provide appropriate care and services in an equitable and safe way, without discrimination. This website includes information about the San’yas: Indigenous Cultural...

This document is a compilation of best practices and recommendations from a wide range of resources that Prosperity Now’s Racial Wealth Divide Initiative (RWDI) and Communications teams thought would be helpful for naming, framing, defining and understanding the issue of racial economic equity....

A report from Auditor General Karen Hogan concludes that the Canada Revenue Agency (CRA) managed the Canada Child Benefit (CCB) program so that millions of eligible families received accurate and timely payments. The audit also reviewed the one-time additional payment of up to $300 per child issued...

The Municipal Innovation Exchange (MIX) project team created this Toolkit to assist municipalities - individual line managers or project owners, or municipal strategic teams (like a Smart Cities Office) - that are contemplating or undertaking a procurement by means of innovation partnership. The...

Our cities and communities are where people live. It is here we see the effects of public policy and it is here where we will address the issues that matter most to Canadians. The choices made today will impact Canada’s recovery from COVID-19. If we want a future where our cities are thriving, we...

Creating Communities Where We Live - A Good Practices Guide is a locally-driven community-based researched project conducted in Edmonton, Alberta, by e4c and the University of Alberta Community Service-Learning program. The project seeks to add to the knowledge and practice of community care around...

The Disability and Employment eLearning Task Force in collaboration with the Employment and Training Administration (ETA) released three eLearning Training Modules to help support the professional development needs of the workforce development staff across the United States.  The first module...

Marco Campana shares his five good ideas for nonprofit organizations to connect deeply with their clients and communities and to start thinking about what their work might look like in the post-pandemic new...

The position of Taxpayers’ Ombudsman (the Ombudsman) was created to support the government priorities of stronger democratic institutions, increased transparency within institutions, and fair treatment. As an independent and impartial officer, the Ombudsman handles complaints about the service of...

This brief emerged from a conversation, held in late March 2020, among a number of individuals and organizations who work on issues of household financial security. Employers with financial resources and governments have an opportunity to use the workplace as a significant channel to deliver...

This website shares tools, tutorials, and resources on service design. The tools will help you prepare for different stages of the service design process, think through who to engage and how, and plan or improve a service. Includes templates for tools such as empathy maps, personas, service...

As the connection between financial capability and social mobility is made evident, both public and private actors are increasingly interrogating the drivers of personal financial health and investing in the innovation of products and services designed to improve the condition of economically...

This brief raises consumer perspectives on financial technology (fintech), and offers guidance for fintech developers on how to best serve low- to moderate-income...

This one-hour webinar shares insights on why service design is so valuable for organizations and businesses, and what is involved in the service design process. The purpose of this webinar is to introduce you to what service design is, how it works, and what elements of service design you can take...

In early 2018, Enterprise Community Partners (Enterprise) began a pilot program, Enterprise Community Plus (EC+), to provide financial capability services to residents in two neighborhoods in New York City. Enterprise is a nonprofit housing developer seeking to create opportunity for low- and...

As we hurtle towards a human community of 9.7 billion people by the year 2050, coupled with new technologies and the growing challenges of our planet’s carrying capacity, there is more and more discussion of systems and how they change or are created. The post-war era has witnessed an...

This Quick Guide is a short summary of our full length, 18 page Community Health Needs Assessment report. Please refer to the full report for its rich collection of details on our process, findings, and extended discussion of each identified health need and...

The Networked Change Report maps out the strategies and practices that made today’s most successful advocacy campaigns work, while so many others failed to create lasting change on the issues they address. We started by identifying advocacy campaigns over the last ten years that achieved...

Social entrepreneurs are successfully mobilizing both the human and financial capital required to start and scale their social ventures. At MaRS Discovery District (MaRS), we see tremendous momentum building around these new opportunities. However, unless there is a clear understanding by funders...

System mapping is a process often cited in social change literature as an effective way to infuse systems thinking into strategy development and evaluation efforts. However, there is a dearth of practical “how to” guides to help stakeholders apply the principles of systems thinking to their...