Providing one-on-one financial coaching to newcomers: Insights for frontline service providers

One-on-one financial help is a key financial empowerment (FE) intervention that Prosper Canada is working to pilot, scale and integrate into other social services, in collaboration with FE partners across the country. FE is increasingly gaining traction as an effective poverty reduction measure. FE interventions include financial coaching and supports that assist people to build money management skills, access income benefits, tackle debt, learn about safe financial products and services and find ways to save for emergencies.

This report shares insights on providing one-on-one financial coaching to newcomers captured through two financial coaching pilot projects that Prosper Canada conducted in collaboration with several frontline community partners.



Financial Empowerment for Newcomers: Evaluation insights from pilot project

This fact sheet provides insights from Prosper Canada's Financial Empowerment for Newcomers pilot project conducted with three newcomer-serving organizations, Saskatoon Open Door Society (SODS), AXIS Employment Services (AXIS), and North York Community House (NYCH), who implemented and integrated financial coaching into their existing services for newcomers. The project objectives were to provide newcomer-serving front-line staff with training and resources to enable them to accurately assess newcomers’ financial literacy and connect them to appropriate information and resources and to coach newcomers to achieve successful financial independence.



Tax time insights: Experiences of people living on low income in Canada

In this presentation, Nirupa Varatharasan, Research & Evaluation Officer with Prosper Canada, explains the research methods and insights gathered in the report 'Tax time insights: Experiences of people living on low income in Canada.'

This includes demographic information, the type of tax filing resources accessed by this population, and insights on the types of challenges and opportunities that result from their tax filing processes.

This presentation is from the session 'Barriers to tax filing experienced by people with low incomes', at the research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.

View all presentations from this event here.