Guide de recours : Lors d’un conflit avec un fournisseur de communication

A guide for consumers to help with problems related to communications services. Information is provided to allow consumers to better assert their rights and facilitate the resolution of a dispute with communication service providers. (Please note this is a French-language resource.)



Debt settlement and financial recovery companies: too risky an option?

This report presents a study of the debt settlement and financial recovery industry and examines Canadian consumer issues from these services. 

Data is gathered from company websites and contracts as well as customer surveys and questionnaires completed by governmental and non-governmental organizations. A comparative study of legislation applicable to the industry is also conducted.



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