Five good ideas for remote client service work

Marco Campana shares his five good ideas for nonprofit organizations to connect deeply with their clients and communities and to start thinking about what their work might look like in the post-pandemic new normal.



How does the Canada Emergency Response Benefit (CERB) impact eligibility of provincial benefits?

This policy backgrounder provides an overview of how provincial and territorial governments have decided to treat receipt of the Canada Emergency Response Benefit (CERB) for those receiving social assistance and/or living in subsidized housing. It also looks at provisions for youth aging out of care during the COVID-19 pandemic.



Locked down, not locked out: An eviction prevention plan for Ontario

Ontario tenants who have fallen behind on their rent because of COVID-19 will need provincial help to stay housed when the current eviction ban is lifted. A new analysis calls for targeted rent relief, a gradual easing of the eviction ban, and a reintroduction of rent controls.



Social Assistance Summaries

The Social Assistance Summaries series tracks the number of recipients of social assistance (welfare payments) in each province and territory. It was established by the Caledon Institute of Social Policy to maintain data previously published by the federal government as the Social Assistance Statistical Report. The data is provided by provincial and territorial government officials.



Defining disability for social assistance in Ontario: Options for moving forward

Narrowing the definition of disability used by the Ontario Disability Support Program (ODSP) could have serious implications. Improving the program’s assessment process would yield better results for applicants, Ontario's social safety net, and the government.

This report explores the role of ODSP, the risks of narrowing the definition of disability, models of disability assessment from other jurisdictions, and alternative ways that the government could reform the program. Most importantly, the paper recommends that the Ministry focus on improving ODSP’s initial application process. A simplified assessment system would save time and money for applicants, medical professionals, legal clinics, adjudicators, and the Social Benefits Tribunal. These savings should be reinvested back into social assistance.



System transformation in Ontario Works: Considerations for Ontario

This paper focuses on proposed system transformation in Ontario Works, and explores the possibilities and limitations associated with the proposed changes in 2018. First, it looks at the broader context within which the government’s social assistance reforms are taking place. Second, it provides an overview of what is known about some of the structural changes in social assistance to date, as well as an overview of experiences in other jurisdictions that have undertaken similar reforms. In conclusion, the paper outlines some key considerations and unresolved questions that the government will need to address before it can move forward with a plan for reform.



Welfare in Canada, 2018

These reports look at the total incomes available to those relying on social assistance (often called “welfare”), taking into account tax credits and other benefits along with social assistance itself. The reports look at four different household types for each province and territory. Established by the Caledon Institute of Social Policy, Welfare in Canada is a continuation of the Welfare Incomes series originally published by the National Council of Welfare, based on the same approach.



RESPs: Untapped education supports for low-income students