The Pivotal Role of Human Service Practitioners in Building Financial Capability

This report shares remarks by Mae Watson Grote, Founder and CEO of The Financial Clinic, at the Coin A Better Future conference in May 2018.

The journey from financial insecurity to security, and eventually, mobility—what we conceptualize and even romanticize as the quintessential American experience—is one that far too often ensnares people at the insecurity stage, particularly those communities or neighborhoods that have historically been marginalized and deliberately excluded from the traditional pathway towards prosperity. Fraught with debt and credit crises, alongside a myriad of predatory products and lending practices, to a sense of stigma and shame many Americans feel because of their economic status, financial insecurity involves navigating a world on a daily basis where everyday needs are at the mercy of unjust and uncontrollable variables.



Financial wellness: What is it? How do we make it happen?

Achieving financial wellness takes more than just financial resources. It also requires the ability to make good financial decisions and engage in sound money- management practices. To inform policies and programs that promote financial wellness—including those sponsored by employers—the TIAA Institute and the Global Financial Literacy Excellence Center held a roundtable discussion featuring a range of experts. This report presents the key findings and recommendations that emanated from the discussion. To learn more about the roundtable itself, visit TIAA Institute events page.