CFPB Consumer Education Resources

Resources to provide consumers up-to-date information to protect and manage their finances during the coronavirus pandemic. Resources include:

  • mortgage and housing assistance
  • managing your finances
  • student loans
  • avoiding scams

And resources for specific audiences, including:

  • older adults & their families
  • parents & kids
  • people experiencing homelessness



Overcoming Digital Divides Workshop Series: Framing Paper

Canada’s digital divide has often been narrowly defined as the gap that exists between urban and rural broadband internet availability — Canadian urban centres have significantly greater internet subscription levels at faster speeds than rural communities.(Government of Canada, 2019). The cost of building new internet infrastructure in less developed areas continues to impede equitable access to sufficient internet services.

This series aims to engage people living in Canada, industry, academia and policymakers to advance a deeper, more nuanced understanding of the circumstances that precipitate the conditions that shape digital inequities in Canada. Through expert panel discussions and thoughtful participatory dialogue, the series aims to drive toward innovative solutions to greater digital inclusion across Canada. The series will be presented in six parts, each tackling a specific theme with unique concerns. The series will also build on intersectional connections across themes while identifying new issues and impacted communities. 



Encouraging Retirement Planning through Behavioural Insights

This research report identifies behaviourally informed ways that government, regulators, employers, and financial institutions can encourage retirement planning.

Thirty different initiatives and tactics that could be implemented by a variety of stakeholders to encourage retirement planning are proposed, and interventions are organized around four primary challenges people face in moving from having the intention to create a retirement plan to the action of making a plan: (1) it’s hard to start, (2) it’s easy to put off, (3) it’s easy to get overwhelmed and drop out, and (4) it’s hard to get the right advice.

 

The report also includes the results of a randomized experiment that evaluated several of the approaches proposed in the report. This report was published as part of the Ontario Securities Commission’s strategy and action plan to respond to the needs and priorities of Ontario seniors.



Northwest Territories Income Assistance Handbook

The Income Assistance Program provides Financial Assistance to Northerners to help meet basic and enhanced needs. The program encourages and supports greater self-reliance to improve the quality of lives.

This plain language handbook is for people who may want to play for Income Assistance. It provides information on:

  • The program
  • Who is eligible
  • How to apply or appeal

The handbook also contains helpful contact information on the following resources in the Northwest Territories including:

  • other income security programs
  • health and medical resources
  • renters rights
  • federal disability, seniors, and family supports

 



COVID-19: Exclusive resources for service provider heroes

Families Canada is the national association of Family Support Centres. With a network of 500+ member agencies and thousands of frontline family service workers across Canada, they committed to providing leadership and support in the campaign for Canada’s children.

Families Canada has compiled resources for service providers to support families during COVID-19.