The Tamarack Institute develops and supports collaborative strategies that engage citizens and institutions to solve major community issues across Canada and beyond. Our belief is that when we are effective in strengthening community capacity to engage citizens, lead collaboratively, deepen...

Global Learning Partners (GLP) helps individuals and organizations to learn by providing practical expertise in learning assessment, design, facilitation and evaluation. Their connecting virtually toolkit covers a variety of topics to learn, teach and connect in a virtual world. The resources...

NB Social Pediatrics and the Saint John Community Loan Fund recently surveyed 157 New Brunswick and Nova Scotia residents about their experiences with finances, banking, and ID to better understand if biometrics or ID banks could be effective solutions for people living without ID.  Eyeing the...

Momentum is a change-making organization that acts as a bridge by taking an economic approach to poverty reduction and adding a social perspective to economic development initiatives. Our programs are holistic, covering everything from financial literacy, entrepreneurship and employment training,...

This report presents the findings of an ethnographic research project undertaken by researchers at the Accelerated Business Solutions Lab (ABSL) at the Canada Revenue Agency (CRA). It is the second of a series of ethnographic reports on the experiences of vulnerable populations. The objective of...

The Canada Education Savings Program (CESP) recently developed a Toolkit for Public Primary Caregivers to help child welfare organizations open Registered Education Savings Plans (RESPs) and access the Canada Learning Bond (CLB) for children in care. Most children in care automatically qualify...

Financial planners and advisors want to better the lives of the people they work with, but may not know that conventional retirement advice often doesn’t work for low-income retirees. Getting it right when every dollar counts The advice that works well for higher- and middle-income clients can...

High levels of household indebtedness in Canada has been a concern for policymakers at all levels of government over the past decade. As the economic costs of COVID-19 grow, household indebtedness becomes a faster growing and increasingly more serious concern.   While responsive government...

Maytree released the 2020 edition of the Welfare in Canada report. For each province and territory, this report provides data and analysis on the total welfare income that households receiving social assistance would have qualified for in 2020, including COVID-19 pandemic-related supports. Welfare...

A free online course to learn about personal income taxes in Canada, developed by the Canada Revenue Agency. Contents include: Starting to work: Why you need a social insurance number (SIN), when to fill out a TD1 form, and what’s on your pay stub and T4 slip. Preparing to do your taxes:...

Money Mentors’ free online courses are available to everyone. The 1-2 hour narrated courses make it easy to learn at your own pace. These online courses provide the same great content as our in-person presentations, but at the touch of a finger. They cover a variety of topics including...

In 2015, the Consumer Financial Protection Bureau launched the Financial Coaching Initiative, a pilot program that provided financial coaching services to veterans and economically vulnerable consumers. Professional coaches were embedded into 60 host sites across the country, where they provided...

This guide brought together by the Indigenous Learning Circle (ILC) in Winnipeg's North End details how to conduct an Indigenous-grounded evaluation process. While not a comprehensive guide to complete an evaluation, the Bundle builds upon what is understood about evaluation and provides a guide...

Recover and Rebuild: Helping Canadians build financial security during the pandemic and beyond  The 2021 ABLE Financial Empowerment (FE) virtual series is a collection of online financial empowerment events designed to provide frontline FE practitioners, FE...

The coronavirus pandemic has tested the limits of Canadians over the past 20 months. What began as a health crisis quickly morphed into an economic crisis, with the spread of COVID‑19 shocking large segments of the economy and leaving many without paycheques. While no generation has been...

The Canada Revenue Agency administers dozens of cash transfer programs that require an annual personal income tax return to establish eligibility. Approximately 10–12 percent of Canadians, however, do not file a return; as a result, they will not receive the benefits for which they are otherwise...

The CBA partnered with Credit Counselling Canada, an association of accredited non-profit credit counselling agencies, to offer the Debt and Money Quiz.  The online tool helps Canadians assess their financial health and provides recommendations to help those who are struggling...

The Financial Consumer Agency of Canada (FCAC) has published a pilot study on the use and understanding of Buy Now Pay Later (BNPL) services in Canada as part of the Agency’s research on emerging consumers trends. Similar to instalment loans, BNPL services allow consumers to purchase goods and...

The financial hardships households faced in the midst of the pandemic reveals the scale of the precarity that millions of households were experiencing well before the crisis began. This highlights the urgency of the need to reimagine our system of benefits—both public and private—to effectively...

The financial resilience and financial well-being of Canadians with low incomes: Insights and analysis to support the financial empowerment sector detailed report, provides data and insights on the financial impact of the pandemic on Canadians with low incomes and their financial health,...

In 2019, a comprehensive review (The Countervailing Power: Review of the coordination and funding for financial counselling services across Australia) of financial counselling services in Australia was undertaken and recommendations to ensure the long-term viability of the financial counselling...

In 2019, the Australian Government committed to additional actions to improve the financial outcomes of Australians, including undertaking an immediate review of the coordination and funding of financial counselling services that disadvantaged Australians rely on.  The review noted the benefits...

Canada’s external complaint handing structures and processes play a critical role in levelling the playing field for consumers and financial service providers, helping to offset the inevitable imbalance of power between large financial institutions and individual consumers. Prosper Canada...

The National Financial Empowerment Champions (NFEC) Project supported leading non-profit community organizations and their local partners to develop, implement and scale proven financial empowerment (FE) interventions across Canada with the aim of improving the financial well-being of over one...

Financial stress is the root cause of many adverse health outcomes among poor and low-income children and their families, yet few clinical interventions have been developed to improve health by directly addressing patient and family finances. Medical-Financial Partnerships (MFPs) are novel...