This report presents the findings of extensive research about employable singles on social assistance undertaken by Toronto Employment and Social Services, in partnership with the Ontario Centre for Workforce Innovation. Drawing on data from 69,000 singles who were receiving social assistance in...

SaverLife is an organization that seeks to advance savings programs, analytic insights, and policy initiatives through a network of employers, financial institutions, nonprofits and advocacy groups in the United States. This report provides insight into the financial challenges presented by their...

This report presents a study of the debt settlement and financial recovery industry and examines Canadian consumer issues from these services.  Data is gathered from company websites and contracts as well as customer surveys and questionnaires completed by governmental and non-governmental...

This report offers an intersectional perspective on how Canada can recover from the COVID-19 crisis and weather difficult times in the future, while ensuring the needs of all people in Canada are considered in the formation of policy. YWCA Canada and the University of Toronto’s Institute for...

This report provides quantitative and qualitative data about the experience of hunger and poverty in Toronto during COVID-19. Based on phone surveys with over 220 food bank clients in May and June 2020 and an analysis of food bank client intake data, the report demonstrates that COVID-19 has led to...

This study provides disaggregated statistics on the socioeconomic outcomes of the Black population by generation status (and immigrant status), sex and country of origin, and is intended to illustrate and contribute to the relevance of disaggregation in understanding these populations and the...

This report reveals that women of color encounter systemic obstacles to their advancement over and above the barriers faced by white women and men of color. Education and training are not the solution—women of color with high levels of education are more likely to be in administrative roles and...

This report presents an analysis of the impact of COVID-19 on the nonprofit sector drawn from data collected in CCVO's Alberta Nonprofit Survey, data from surveys by the Alberta Nonprofit Network, Imagine Canada, and partner organizations across the country. The analysis in this report shows that...

The COVID-19 pandemic has already had an unprecedented impact on the financial lives of households across the United States. During June and July 2020, Prosperity Now conducted a national survey of lower-income households to better understand the circumstances these households are confronted with...

This report provides an overview of financial health and the policy responses around the world. Based on this, and the key questions of whether financial health measure more than income and if financial inclusion supports financial health, the report offers recommendations to policy makers on...

In this report, the JPMorgan Chase Institute uses administrative bank account data to measure income and spending volatility and the minimum levels of cash buffer families need to weather adverse income and spending shocks. Inconsistent or unpredictable swings in families’ income and expenses...

This report presents findings from the second annual U.S. Financial Health Pulse, which is designed to explore how the financial health of people in America is changing over time. The annual Pulse report scores survey respondents against eight indicators of financial health -- spending, bill...

This report provides a view into the state of financial well-being in America. It presents results from the National Financial Well-Being Survey, conducted in late 2016. The findings include the distribution of financial well-being scores for the overall adult population and for selected...

This report presents results from a joint research study between the Consumer Financial Protection Bureau (CFPB) and Credit Karma. The purpose of the study is to examine how consumers’ subjective financial well-being relates to objective measures of consumers’ financial health, specifically,...

The National Financial Well-Being Survey Report is the second report in a series from the Understanding the Pathways to Financial Well-Being project.  In order to measure and study the factors that support consumer financial well-being, in 2015, the Bureau of Consumer Financial Protection (the...

The Better Business Bureau Institute for Marketplace Trust (BBB Institute) is the 501(c)(3) educational foundation of the Better Business Bureau (BBB). BBB Institute works with local BBBs across North America. This report uses data submitted by consumers to BBB Scam Tracker to shed light on how...

The Parliamentary Budget Officer (PBO) supports Parliament by providing economic and financial analysis for the purposes of raising the quality of parliamentary debate and promoting greater budget transparency and accountability. This report responds to a request from Senator Yuen Pau Woo to...

The COVID-19 crisis is a public health crisis and an economic crisis. The Economic and Fiscal Snapshot 2020 lays out the steps Canada is taking to stabilize the economy and protect the health and economic well-being of Canadians and businesses across the...

This paper explores the intersection of digital innovation, digital services, access, and taxpayer rights in the Canadian context, in light of the experiences of vulnerable populations in Canada, from the perspective of the Taxpayers’ Ombudsman. Many aspects of the CRA’s digitalization...

The CVITP provides people, who may otherwise have dif culty accessing income tax and bene t return (return) ling services, with an opportunity to meet their ling obligations. Often, ling a return is required to gain access to, or continue to receive, the government credits and bene ts...

Narrowing the definition of disability used by the Ontario Disability Support Program (ODSP) could have serious implications. Improving the program’s assessment process would yield better results for applicants, Ontario's social safety net, and the government. This report explores the role of...

While the physical health implications of the COVID‑19 pandemic are regularly publicly available, the mental health toll on Canadians is unknown. This article examines the self-perceived mental health of Canadians during the COVID‑19 pandemic and explores associations with various concerns...

One-on-one financial help is a key financial empowerment (FE) intervention that Prosper Canada is working to pilot, scale and integrate into other social services, in collaboration with FE partners across the country. FE is increasingly gaining traction as an effective poverty reduction measure. FE...

Technology can play a key role in addressing some of the financial challenges that Canadians face on a day-to-day basis. Over the last five to ten years we have seen a growing number of companies, called fintechs, that primarily use technology to change and enhance the way we do banking or access...

In an effort to avoid the spread of COVID-19, Canadians are engaging in physical distancing to minimize their social contact with others. However, social support systems continue to play an important role during this time. In particular, seniors living in private households may depend on family,...