Research shows that 15 percent, or close to five million Canadians, are underbanked, and three percent are completely unbanked, meaning that they have very limited or no access to financial services within the traditional banking sector.  Ironically, underbanked individuals often come from...

The DUCA Impact Lab defines fair banking as any financial product or service that lives up to the following set of principles: Pricing is clear, transparent, and well understood Pricing is representative of the cost of funds, cost of administration and risk, rather than what the market will...

Everyone needs to bank and nearly everyone has a relationship with at least one financial institution. Financial Institutions need relationships with consumers too, in order to thrive as businesses. The role these relationships play in financial decision making for Canadians is an important...