There are many good reasons to keep up to date on your tax filing each year. You may file a tax return even if you don’t have any income. It could help you access certain refundable tax credits and other...

The CRA has compiled benefits and credits factsheets for: Students Persons with disabilities Modest income individuals Housing insecure individuals Adults 65 and older Women in shelters Indigenous peoples Newcomers These are available in English and...

The Canada workers benefit (CWB) is a refundable tax credit to help individuals and families who are working and earning a low income. The CWB has two parts: a basic amount and a disability supplement. You can claim the CWB when you file your income tax return. Learn more including eligibility...

Most people know a little about investing, but they need to know more to be able to manage their investments to meet their goals. Try this quiz by the FCAC to see if your knowledge is basic or more...

Last year, the expanded Child Tax Credit (CTC) helped to lift nearly four million children out of poverty and provided economic relief to millions of struggling households. However, many first-time and lapsed filers from underserved and vulnerable populations missed out on these critical benefits....

Need help filing your taxes? You may be able to avail of the Community Volunteer Income Tax Program.  The Community Volunteer Income Tax Program (CVITP) has existed since 1971 and is a longstanding partnership between the Canada Revenue Agency (CRA), and community organizations and their...

Filing your taxes might be one of the most important financial actions you’ll take each year. It can also feel confusing or stressful at times.  Find out more about how income tax works, including tax deductions and tax credits using the Ontario Securities Commission's interactive chart...

In 2016, Prosper Canada partnered with the Ontario government and nine non-profit organizations through the Ontario Financial Empowerment Champions and Financial Empowerment and Problem Solving projects, to pilot delivery of community financial help services for low-income Ontarians. Third-party...

Intuit is committed to helping students across the country work towards a more prosperous financial future by equipping them with the education they need to feel confident about their taxes. Through the Intuit TurboTax Simulation, we are helping students overcome the fear of Tax Day. You do not...

This report presents the findings of an ethnographic research project undertaken by researchers at the Accelerated Business Solutions Lab (ABSL) at the Canada Revenue Agency (CRA). It is the second of a series of ethnographic reports on the experiences of vulnerable populations. The objective of...

A free online course to learn about personal income taxes in Canada, developed by the Canada Revenue Agency. Contents include: Starting to work: Why you need a social insurance number (SIN), when to fill out a TD1 form, and what’s on your pay stub and T4 slip. Preparing to do your taxes:...

The Canada Revenue Agency administers dozens of cash transfer programs that require an annual personal income tax return to establish eligibility. Approximately 10–12 percent of Canadians, however, do not file a return; as a result, they will not receive the benefits for which they are otherwise...

In 2020, The Behavioural Insights Team partnered with United Way and Oak Park Neighbourhood Centre to develop and test an email intervention to increase participation in tax filing clinics. An "active choice" email (sample email) significantly increased response rate and attendance to virtual...

The Get It Back Campaign helps eligible workers in the United States claim tax credits and use free tax filing assistance to maximize tax time. A project of the Center on Budget and Policy Priorities, the Campaign partners with community organizations, businesses, government agencies, and financial...

The Canadian Disability Tax Credit (DTC) can help reduce the taxes you or someone who supports you owe. It also offers a lot of other great benefits. To apply for the DTC, your healthcare provider will need to fill out the Disability Tax Credit Certificate (form T2201). This tool is designed to...

Tips and considerations for providing alternative tax filing service...

Considerations and best practices for drop-off and virtual tax filing...

Program strategies grounded in an understanding of your community can increase the likelihood of engagement and follow-through. The following resources are intended to support VITA programs with implementation strategies at key program stages, like outreach and intake, and offer examples of how...

This toolkit has been created to support the Virtual Self Filing tax filing model piloted in 2020 by community agencies in Ontario. In this model, individuals file their own tax return but receive support from community agency staff or volunteers to do so.  This resource was made possible through...

Questions and answers released by the Canada Revenue Agency (CRA) about filing your taxes, including information on: Prior to filing your tax return changing your address getting someone else permission to access your tax information getting free tax help Filing your tax...

During 2020, alternative approaches to the traditional community tax clinic model have become even more valuable as COVID-19 lockdown measures prevented in-person program delivery. In response to the growing demand for alternative ways to deliver tax-filing support, Prosper Canada partnered...

This tax season, community tax clinics across Canada will be preparing to support clients virtually rather than in person amidst physical distancing measures due to the COVID-19 pandemic. Adapting to a virtual tax clinic model means preparing for different ways of volunteer preparation, client...

Disability Alliance BC supports people in British Columbia with disabilities through direct services, community partnerships, advocacy, research and publications. Their website provides information on disability benefits including the Disability Tax Credit (DTC), CPP Disability, Registered...

This resource offers a set of common indicators that community organizations can use to measure the reach and impact of their financial empowerment (FE) programming. It is intended for any community organization that works to foster greater financial well-being for economically disadvantaged...

This paper explores the intersection of digital innovation, digital services, access, and taxpayer rights in the Canadian context, in light of the experiences of vulnerable populations in Canada, from the perspective of the Taxpayers’ Ombudsman. Many aspects of the CRA’s digitalization...