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Discover financial empowerment resources

Search this library to find research and resources from across the financial empowerment field.
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How to spot tax season scams

During the income tax filing season, scammers pose as representatives of the Canada Revenue Agency (CRA) in an attempt to trick you into sending payment for fictious "debts" or into providing sensitive personal information that they can use to commit fraud. Scammers might send you convincing, and...

Topic: Consumer protection
Author: Canadian Bankers Association
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Invest smart: Taxes and Investing

Investing can be a great way to grow your wealth, but it’s important to understand the tax implications that come with it. In Canada, the taxation of investment income varies depending on the type of investment and the account in which it is held. Access this resource by the Canadian Investment...

Topic: Asset building and saving
Author: CIRO
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Benefits of having a financial plan

No matter where you are in your financial journey—whether you’re beginning your career, saving for your children’s education, planning for retirement, or setting up a legacy for your loved ones—working with a qualified Financial Planner to create a financial plan can significantly help in...

Topic: Financial well-being
Author: CIRO
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Taxes and benefits for Indigenous Peoples

The CRA has put together a website for what Indigenous Peoples should know about the tax return they send to the Canada Revenue Agency (CRA), and how that return can result in various benefit payments. This includes information on tax exemption and who is eligible.  There is also information on...

Topic: Tax filing and benefits
Author: Canada Revenue Agency
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Benefits on the street: Increasing access to benefits for street-involved individuals and families

The Working Centre in Kitchener-Waterloo has been dedicated to aiding marginalized populations for over 40 years. In partnership with Prosper Canada, it embarked on an initiative to connect the populations they serve to government benefits and tax filing support.  Recognizing the intricate...

Topic: Financial inclusion, Tax filing and benefits
Author: Prosper Canada
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The CRA’s Indigenous Strategy 2024-2027

The CRA's Indigenous strategy takes inspiration from the United Nations Declarations on the Rights of Indigenous Peoples and contributes to the Government of Canada’s efforts to advance reconciliation. It presents an integrated approach to improve trust and ensure that our services are...

Topic: Research and evaluation
Author: Canada Revenue Agency
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Closing the gap in tax filing and improving benefit access for under-served populations

In November 2023, Prosper Canada hosted two national, virtual roundtable sessions on closing the gap in tax filing and improving benefits access for under-served populations. The roundtables brought together more than 50 participants from government, industry, and community organizations to start a...

Topic: Tax filing and benefits
Author: Prosper Canada
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Understanding disruptions in tax filing

Filing a tax return is one of the most important ways for Canadians to access income benefits. However, numerous barriers can make tax filing challenging, particularly for people living on low incomes. After engaging with 31 individuals, we discovered that there are disruptors and compounders that...

Topic: Research and evaluation, Tax filing and benefits
Author: Prosper Canada
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Demystifying the Disability Tax Credit

The disability tax credit (DTC) is an important program for those facing severe and prolonged physical or mental impairment. Some individuals face unique barriers when it comes to completing their application and claiming the credit. On this page, the CRA is correcting some of the most common myths...

Topic: Financial literacy
Author: Canada Revenue Agency
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How to spot tax season scams

During the income tax filing season, scammers pose as representatives of the Canada Revenue Agency (CRA) in an attempt to trick you into sending payment for fictitious "debts" or into providing sensitive personal information that they can use to commit fraud. Learn how to spot tax season scams by...

Topic: Consumer protection
Author: Canadian Bankers Association
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Do You Have to File Taxes Every Year in Canada?

This article by Credit Canada answers many questions around tax filing. For instance, what happens if you don't file your taxes, or you don't pay any tax owing. It also addresses the benefits of filing your taxes.  Click on "Access this resource" to learn...

Topic: Tax filing and benefits
Author: Cathy Plowman
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A Simple Guide to Understanding RRSPs

 Registered Retirement Savings Plans (RRSPs) are accounts registered with the Canada Revenue Agency (CRA) that help you save for retirement or other goals. To make it easier, the British Columbia Securities Commission has created a simple guide to understanding RRSPs. In this post you’ll learn...

Topic: Asset building and saving, Tax filing and benefits
Author: BC Securities Commission
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What to do if your tax return is reviewed or audited

After you file your tax return, Canada Revenue Agency processes it. It will issue you a refund or charge you for taxes owing, depending on the result of your return. While many returns are processed without a review, sometimes your tax return may be reviewed or audited. The Ontario Securities...

Topic: Tax filing and benefits
Author: Ontario Securities Commission
Publisher: Ontario Securities Commission
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Taxes and benefits for Indigenous Peoples

This CRA site has information on what Indigenous Peoples should know about the tax return they send to the Canada Revenue Agency (CRA), and how that return can result in various benefit payments. There's also information on available tax filing...

Topic: Tax filing and benefits
Author: Canada Revenue Agency
Publisher: Canada Revenue Agency
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SimpleFile by Phone automated phone service (formerly called File my Return)

The SimpleFile by Phone service, formerly called File my Return, allows eligible individuals to auto-file their income tax and benefit return over the phone. It is free, secure, and easy to use. There are no forms to fill out or calculations to do. You do not need to speak to an agent to use this...

Topic: Tax filing and benefits
Author: Government of Canada
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How to open a Registered Disability Savings Plan (RDSP) for yourself or a loved one with a disability

This publication is an outreach product  to help promote the program "How to open a Registered Disability Savings Plan (RDSP) for yourself or a loved one with a disability". This infographic was created in response to feedback from stakeholders and was designed in collaboration with experts in...

Topic: Tax filing and benefits
Author: Government of Canada
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Seneca College: Report – Online assistance system for tax filing

The overall purpose of the collaborative project between Seneca College and Prosper Canada was to build a supportive booking system for tax clinics serving low-income...

Topic: Lived experience, Tax filing and benefits
Author: Prosper Canada
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Why Communities Leave Money on the Table: The Struggles & Strategies of Tax Credit Outreach

The Expanding Economic Opportunity Through Volunteer Income Tax Assistance (EEOVITA) cohort has been working to identify and engage targeted, underserved populations most at risk for missing out on the expanded Child Tax Credit (CTC) benefit. This project, which began in January 2022 and concludes...

Topic: Tax filing and benefits
Author: Prosperity Now (formerly CFED)
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A case study: Community Volunteer Income Tax Program in 5 Municipalities of Grey Bruce

The Community Volunteer Income Tax Program (CVITP) is a partnership between the Canada Revenue Agency (CRA) and local community organizations. The program is intended to ensure that all taxpayers have equal access to the tax system. In Grey and Bruce Counties, 14 community organizations provide...

Topic: Best practices, Tax filing and benefits
Author: Geoff Van Geem, Jace Weir, Jill Umbach
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Supported tax filing toolkit

This toolkit was created to support the Virtual Self Filing tax filing model piloted in 2020-2022 by Canadian community agencies. In this model, individuals file their own tax returns, but receive support from community agency staff or volunteers to do so. In 2023, this toolkit was updated to...

Topic: Tax filing and benefits
Author: Prosper Canada
Publisher: Prosper Canada
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NEW! Introducing Bridge to benefits: A tool for implementing benefits access in social service

Organizations play a vital role in providing community members with access to benefits. Tax clinics, homeless shelters, food banks, health centres and others can all do their part to provide these services.  This free 60-minute demonstration will showcase our new Bridge to Benefits tool which...

Topic: Tax filing and benefits
Author: Prosper Canada
Publisher: Prosper Canada
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Access to good, relevant, financial help is missing for those who need it most

When Canadians have a financial problem, want to make a financial plan, or need help with their taxes, most simply reach out to their financial institution, adviser, accountant, or commercial tax preparer for the help they need. But who do low-income individuals turn to? A new report by Prosper...

Topic: Financial inclusion
Author: Elizabeth Mulholland
Publisher: The Hill Times
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Helping Canadians access benefits: An introduction to the Benefits Wayfinder

Searching for government benefits can feel like wading through a huge ocean of information. With so many benefits programs out there, it can be hard to know where to start.   This webinar will teach you how to help people seeking ways to boost their incomes and/or reduce their expenses by...

Topic: Tax filing and benefits
Author: Prosper Canada
Publisher: Prosper Canada
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Making the most of your money

Managing money is challenging. In the current economic environment, it has become even more difficult. For people living on a low-income, managing the day-to-day expenses, let alone life changes or emergencies, can be overwhelming.   Prosper Canada has created an online course that you can share...

Topic: Financial literacy
Author: Prosper Canada
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5 benefits of paying down debt with your tax refund

The average Canadian tax return amount in 2023 is $2,072 and that money can go a long way when it comes to meeting your financial goals. But remember, this isn’t a cash windfall; it’s YOUR money that the government borrowed from you, so Credit Canada recommends using it for needs versus...

Topic: Tax filing and benefits
Author: Myles-Morgan Summer
Publisher: Credit Canada
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