The Ministry of Children, Community and Social Services (MCCSS) with funding from Ontario Works (OW) contracted with Prosper Canada (PC) in 2016 to launch the Financial Empowerment Champions (FECs) project. The project intends to build capacity (e.g., embed financial empowerment (FE) interventions) within communities and provide individualized FE services to individuals with low income. This final evaluation report includes the following lines of evidence: linked administrative data from MCCSS (Social Assistance Management System (SAMS)), FECs sites and PC; a pre-service and a postservice survey; and interviews with FECs staff, management and community partner organizations. The evaluation was initiated in August 2017 and the final data was collected in June 2020.
Trends and patterns in Canadians’ use of digital banking and technologies