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The Impact of Credit Counseling on Consumer Outcomes: Evidence from a National Demonstration Program
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This study addresses these gaps in the literature through an evaluation of a nationwide credit counselling program called Sharpen Your Financial Focus, an initiative launched by the National Foundation for Credit Counseling (NFCC) in September of 2013.  The Sharpen initiative builds upon and enhances the standard counseling model implemented by NFCC affiliate agencies. As of March 2015, more than 40,000 consumers have received credit counseling services under the Sharpen initiative. This analysis uses data on 6,094 consumers enrolling during the first quarter of the initiative through 13 different affiliate agencies. In partnership with Experian, a matched comparison group is generated through Coarsened Exact Matching (CEM).

Author: Stephanie Moulton, Stephen Roll
Topic: Financial coaching & counselling, Research and evaluation
Publisher: National Foundation of Credit Counselling
Location: United States
Format: Report
Content Type: Research
Publication Date: December 31, 2016