Four Actions That Can Hurt Credit Scores

During the Four Actions that Can Hurt Credit Scores webinar, you'll learn about:

  • Key events which can bring down credit scores
  • How collections are reported to credit bureaus and how long they affect scores
  • What can happen to credit scores when you apply for too much credit in a short amount of time

Their guest speaker is Julie Kuzmic, the Director of Consumer Advocacy at Equifax Canada, and a recognized authority on consumer credit. In her role leading consumer advocacy within the organization, Julie helps Canadians build credit confidence.



Targeting credit builder loans: Insights from a credit builder loan evaluation

This report presents the results of a Consumer Financial Protection Bureau (CFPB) funded evaluation of a Credit Builder Loan (CBL) product. CBLs are designed for consumers looking to establish a credit score or improve an existing one, while at the same time giving them a chance to build their savings.

The study used random assignment to explore four research questions:

  • How does the CBL affect participants’ likelihood of having a credit score?
  • For participants who already had a credit score, how does the CBL affect their score?
  • How likely are CBL borrowers to make late payments on the CBL and other loans?
  • Does the CBL affect participants’ savings balances?



Lifting the Weight: Consumer Debt Solutions Framework

Aspen Financial Security Program’s the Expanding Prosperity Impact Collaborative (EPIC) has identified seven specific consumer debt problems that result in decreased financial insecurity and well-being. Four of the identified problems are general to consumer debt: households’ lack of savings or financial cushion, restricted access to existing high-quality credit for specific groups of consumers, exposure to harmful loan terms and features, and detrimental delinquency, default, and collections practices. The other three problems relate to structural features of three specific types of debt: student loans, medical debt, and government fines and fees.

This report presents a solutions framework to address all seven of these problems. The framework includes setting one or more tangible goals to achieve for each problem, and, for each goal, the solutions different sectors (financial services providers, governments, non-profits, employers, educational or medical institutions) can pursue.



Credit Characteristics, Credit Engagement Tools, and Financial Well-Being

This report presents results from a joint research study between the Consumer Financial Protection Bureau (CFPB) and Credit Karma. The purpose of the study is to examine how consumers’ subjective financial well-being relates to objective measures of consumers’ financial health, specifically, consumers’ credit report characteristics. The study also seeks to relate consumers’ subjective financial well-being to consumers’ engagement with financial information through educational tools.



State of Fair Banking in Canada

Everyone needs to bank and nearly everyone has a relationship with at least one financial institution. Financial Institutions need relationships with consumers too, in order to thrive as businesses. The role these relationships play in financial decision making for Canadians is an important consideration for anyone seeking to understand the financial health of Canadians and the impact of the banking sector in Canada. This report discusses the findings from a national sample of both banking consumers and lenders who were asked about their perspectives on fairness, access, credibility and transparency.



Financial Health Index: 2019 Findings and 3-Year Trends Report

This report explores consumer financial health, wellness/ stress and resilience for Canadians across a range of financial health indicators, demographics and all provinces excluding Quebec. This report provides topline results from the 2019 Financial Health Index study and three-year trends from 2017 to 2019.



Mortgage and Consumer Credit Trends Report

The Canada Mortgage and Housing Corporation (CMHC) publishes a quarterly report on Canadian trends relating to mortgage debt and consumer borrowing. Find out the level of Canadian household indebtedness, and emerging trends in outstanding debt balances in different urban areas and by age group. 



Dealing with debt: Worksheet 6 – Your credit report and credit score

Knowing your credit history is an important part of managing your debt. It is important that you get your free credit report once a
year to check for any errors. The information on this page will help you:

  • Get free copies of your credit reports
  • Understand what’s included in your credit reports
  • Check your credit report for errors and signs of identity theft
  • Dispute any errors you find

'Your credit report and credit score' is the sixth worksheet in the 'Dealing with debt' toolkit. Find the full resource here



Handout 7-5: Credit scores


This handout is from Module 7 of the Financial Literacy Facilitator Resources. A credit score is a score between 300 and 900 that credit bureaus use to rate the information in your credit report. Credit bureaus use a mathematical formula based on many factors to arrive at your credit score.

To view full Financial Literacy Facilitator Resources, click here.




Activity sheet 7-9: Credit score scenarios


This activity sheet is from Module 7 of the Financial Literacy Facilitator Resources. Credit score scenarios to practice learning.

To view full Financial Literacy Facilitator Resources, click here.




Understanding your Credit Report and Credit Score

Credit and Debt Management. Ontario Edition.

Financial Capability in the United States. National Survey – Executive Summary

Secured Credit Cards: Innovating at the Intersection of Savings and Credit

Data Point: Credit Invisibles

Financial Coaching Leads to Long-Term Financial Stability