National Report on High Interest Loans
ACORN Canada undertook a study focusing on high interest loans, especially when taken online. For the purpose of the study, high interest loans were defined as loans such as payday loans, installment loans, title loans etc. that are taken from companies/institutions that are not regular banks or credit unions. The study was conducted to examine the experience of lower-income consumers in the increasingly available online high-cost credit markets. The study was divided into three phases - conducting a literature review and webscan which was undertaken by Prosper Canada; legislative scan to understand the regulatory framework; and a national survey to capture experiences of people who have taken high interest loans, especially online.
The poverty premium: a customer perspective
Fair By Design and Turn2Us (in the United Kingdom) commissioned this research to explore recent changes in the poverty premium landscape, to understand if they are having any impact on the cost of premiums, or the number of people who pay them. Importantly, we did this through the lens of the low-income customer in order to hear first-hand how they experience these extra costs; how they see the problems with the current system; how they respond to initiatives and interventions designed to reduce poverty premiums; and the changes they feel would make the most difference to them and their household. This research report:
Does State-Mandated Financial Education Affect High-Cost Borrowing?
Using pooled data from the 2012 and 2015 waves of the National Financial Capability Study (NFCS), this research finds that young adults who were required to take personal finance courses in high school were significantly less likely to borrow payday loans than their peers who were not. These effects do not significantly differ by race/ethnicity or gender, suggesting that financial education may be useful regardless of demographics.
High-Cost Alternative Financial Services: The Customer Experience
In early 2017 Momentum reached out to over 50 community members and participants to better understand local experiences with high-cost alternative financial services. In addition to connecting with individuals through interviews, Momentum hosted community consultations in partnership with Poverty Talks! and Sunrise Community Link Resource Centre. The following document summarizes what we learned from these conversations and the loan contracts that borrowers shared with us. It also identifies several themes that emerged from these discussions.
Summary Brief: High-Cost Alternative Financial Services
Many Albertans turn to high-cost alternative financial services when they need a short-term fix for a financial issue. Though these services are expensive and unsafe, they are often the only option for low-income individuals, particularly those who struggle to obtain credit at mainstream financial institutions. High-cost alternative financial services contribute to a two-tiered banking system, in which the poor often pay more for inferior services. Without more stringent regulation, and in the absence of safe and affordable short-term credit options, Albertans living on lower-incomes will continue to experience financial exclusion and take on heavy debt loads – both of which are major contributors to long-term poverty.
High-Cost Alternative Financial Services: Policy Options
Many Canadians turn to high-cost alternative financial services when they need a short-term fix for a budgetary issue. Though these banking and credit alternatives are a convenient choice for individuals in search of fast cash, particularly those who face barriers to obtaining credit at a bank or credit union, access comes at a steep price and with a high degree of risk. On its own, one high-cost loan has the potential to trap a borrower in a cycle of debt, not only amplifying their short-term problem, but also limiting their ability to secure the income and assets needed to thrive in the long term. The policy recommendations presented in this brief, and summarized in the chart on page two, are inspired by the regulatory initiatives across the country, and reflect ways in which all three levels of government can contribute to better consumer protection for all Canadians.
