High-Cost Alternative Financial Services: The Customer Experience
Author: Momentum
Topic: Consumer protection, Financial inclusion
Publisher: Momentum
Location: Alberta, Canada
Format: Report
Content Type: Miscellaneous
Publication Date: June 1, 2017

In early 2017 Momentum reached out to over 50 community members and participants to better understand local experiences with high-cost alternative financial services. In addition to connecting with individuals through interviews, Momentum hosted community consultations in partnership with Poverty Talks! and Sunrise Community Link Resource Centre. The following document summarizes what we learned from these conversations and the loan contracts that borrowers shared with us. It also identifies several themes that emerged from these discussions.

Get It

You need to login or register to bookmark/favorite this content.

Related Tags