This report presents an analysis of a survey of financial service choice of residents of low-income inner-cities in Toronto, Winnipeg and Vancouver. The survey was administered in 2006-07 with 83 residents and asked them quantitative and qualitative questions about their financial service options...

Financial exclusion is a matter of growing concern in Canada considering the decline in the number of mainstream bank branches in some inner-cities and the concurrent rise in the number of fringe banks. This study reports on results from a survey of residents from Winnipeg’s North End, a...