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"There Are No Banks Here." Financial & Insurance Exclusion in Winnipeg's North End
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Financial exclusion is a matter of growing concern in Canada considering the decline in the number of mainstream bank branches in some inner-cities and the concurrent rise in the number of fringe banks. This study reports on results from a survey of residents from Winnipeg’s North End, a low-income area of the city. The study seeks to understand resident’s experiences with financial and insurance services: which ones they use, which ones are important to them and how accessible the services are. As a follow-up to research completed in 2002-2003 in the North End this survey asked questions about a greater number of services (banks, fringe banks, informal financial services and insurance services and financial support services) in a semi-random fashion to a broader range of respondents (low- and middle-income).

Author: Bruce Guenther, Georgi Boichev, Heather Geddie, Jerry Buckland, Maryanne Mutch
Topic: Financial inclusion
Publisher: Winnipeg Inner-City Research Alliance
Location: Canada
Format: Academic paper
Content Type: Research
Publication Date: August 23, 2016