This report identifies behaviourally informed techniques dealers and advisers can use to encourage their older clients to provide the necessary information for enhanced investor protection...

With speakers from CCFWE, Johannah Brockie - Program Manager for Advocacy and System Change and Jessica Tran - Program Manager for Education and Awareness, this webinar will guide you through the definition of economic abuse, how to identify an economic abuser, impacts of economic abuse, Covid-19...

The Canada Revenue Agency administers dozens of cash transfer programs that require an annual personal income tax return to establish eligibility. Approximately 10–12 percent of Canadians, however, do not file a return; as a result, they will not receive the benefits for which they are otherwise...

The Investor Office conducted this study to further our understanding of the experiences and behaviours of retail investors during the COVID-19 Pandemic. The study explored several topics including the financial preparedness, savings behaviour, financial situations, changing preference, and...

Based on an extensive literature review and re-analysis of existing qualitative data, this report offers a working definition and an a priori conceptual model of financial well-being and its possible determinants. Using survey data from Norway (2016), ten regression models have been conducted to...

This research report identifies behaviourally informed ways that government, regulators, employers, and financial institutions can encourage retirement planning. Thirty different initiatives and tactics that could be implemented by a variety of stakeholders to encourage retirement planning are...

Recent years have seen an explosion in interventions designed to improve financial outcomes of participants. Yet on-the-ground evidence suggests that not all financial education programs are equally successful at achieving this aim. This paper examines the difference between interventions that...

Matched Savings programs, or Individual Development Accounts, are a financial empowerment strategy that aim to build financial stability and reduce poverty. These programs build sustainable livelihoods by working with participants to earn savings while learning about money management, build regular...

This publication presents key findings for financial education, drawn from the IOSCO/OECD joint report “The Application of Behavioural Insights to Financial Literacy and Investor Education Programmes and Initiatives”. It gives a short overview of the ways in which behavioural insights are...

An emerging body of international literature is beginning to reveal a significant connection between financial capability metrics and personality, suggesting that what influences our financial well-being may be more nuanced than we previously thought.  This report investigates how the inclusion...

This guide is designed to be a resource for programs working with low income families to use when anticipating or implementing a new approach, such as coaching, to doing business. It helps you to systematically – and honestly – look at your foundational readiness for change, so that the...

This paper assesses the extent to which education level affects how Canadians save and accumulate wealth for retirement. Data from administrative income-tax records and responses from the 1991 and 2006 censuses of Canada show that individuals with more schooling are more likely to contribute to a...

This backgrounder reports preliminary findings from a survey of financial well-being among Canadian adults.  Preliminary analysis of the survey data indicates that two behaviours are particularly important in supporting the financial well-being of Canadians. First, our analysis indicates that...

Firms and representatives in the financial services industry occasionally encounter situations where a client’s vulnerability causes the client to make decisions that are contrary to his or her financial interests, needs or objectives or that leave him or her exposed to potential financial...

A large majority of American households live in a state of financial vulnerability. Across a range of incomes, people struggle to build savings, pay down debt, and manage irregular cash flows. Even modest savings cushions could help households take care of unexpected expenses or disruptions in...

In this report, The Common Cents Lab and MetLife Foundation share findings from the experiments we have run over the past several years with VITA providers to improve tax-related outcomes. We encourage you to consider implementing these ideas and engaging in additional conversations about how to...

Habits are incredibly powerful. Good habits can make people highly successful, and bad habits can ruin people’s lives. Still, it is important to go beyond the anecdotal evidence of the many self-help books on habit, and to take stock of the scientific evidence. This literature review discusses...

A better understanding of human behaviour can lead to better policies. If you are looking for a more data-driven and nuanced approach to policy making, then you should consider what actually drives the decisions and behaviours of citizens rather than relying on assumptions of how they should...

The Canada Learning Bond (CLB) is an educational savings incentive that provides children from low income families born in 2004 or later with financial support for post-secondary education. Personal contributions are not required to receive the CLB, however take-up remains low among the eligible...

In this webinar, "Insights to impact: What behavioural science tells us about building financial well-being," you'll learn about how behavioural science can be used to help build financial well-being and influence the design of financial empowerment programs.  The speakers are Katy Davis,...

This is a presentation from Behavioural Economics in Action at Rotman, on financial behaviour and financial literacy. It discusses the RESP / Canada Learning Bond enrolment as an applicaiton for behavioural economics research to improve...

This paper presents new survey data on subjective mortality beliefs for nearly 5,000 respondents, administered by a professional survey panel provider, and it shows that these survey-elicited beliefs contribute to seemingly contradictory savings rate puzzles at opposite ends of the...

About half of households are considered financially fragile, which means they’re not sure they could come up with $2,000 in 30 days if they had to. Lack of emergency savings is common. It affects about half of households that earn $25,000 to $75,000 a year, and about a quarter of households that...

Many consumers live paycheck-to-paycheck. Bills and financial notices arrive by mail and e-mail at different times of the day and month. Consumers typically don’t act on them immediately. Research shows that consumers have many reasons for their actions. To gain insight into why it’s so hard...

For financial educators and others who help people with decision-making, there is evidence that providing financial rules of thumb to consumers can work better than more detailed and complex financial education in some situations. To further explore the potential of rules of thumb for financial...