This handout outlines the common warning signs of financial abuse, tips for identifying abusers, and suggested prevention...

During the income tax filing season, scammers pose as representatives of the Canada Revenue Agency (CRA) in an attempt to trick you into sending payment for fictitious "debts" or into providing sensitive personal information that they can use to commit fraud. Learn how to spot tax season scams by...

The Canadian Bankers Association’s Cyber Security Toolkit for Newcomers to Canada, developed in collaboration with Get Cyber Safe, aims to educate newcomers on cyber hygiene best practices and empower them so that they are equipped to recognize and avoid common scams in Canada. The Toolkit...

Banks in Canada are working around the clock on the prevention and detection of fraud and cyber security threats and work closely with each other and with bank regulators, law enforcement and all levels of government to protect the financial system and their customers from financial crimes. There...

Fast facts: More than 99 per cent of Canadians have a bank account 31 per cent of Canadians say they pay no service fees at all and another 45 per cent pay $15 or less per month Canadians are careful borrowers. Only 0.17 per cent of mortgages are in arrears Access this resource to read...

QR codes are a popular way to offer access to information by scanning the now familiar black and white code with your mobile phone. But not all QR codes are safe to scan. Scammers are taking advantage of the widespread use of QR codes to launch new versions of old scams. Learn more on the...

Scammers continue to take advantage of people anxious about finding a new job by perpetuating scams with phony employment offers or by involving job seekers in a money laundering operation . Read this article by the Canadian Banker's Association to learn how to spot common red flags of an...

World Elder Abuse Awareness Day takes place each year on June 15th and is a good opportunity to remind ourselves, friends and family about the importance of recognizing the signs of financial abuse and taking preventative measures.  Older adults are often the target of financial abuse, but anyone...

The banking industry has long recognized that it has a role to play strengthening the financial literacy skills of all Canadians. That’s why the CBA administers Your Money Seniors, a free, non-commercial seminar program developed in collaboration with the Financial Consumer Agency of Canada...

During the income tax filing season, scammers pose as representatives of the Canada Revenue Agency (CRA) in an attempt to trick you into sending payment for fictitious "debts" or into providing sensitive personal information that they can use to commit fraud. Learn more on how to spot tax season...

Discover a new quiz site to help Canadians and Canadian small businesses protect against phishing scams.  The Canadian Bankers Association has created four quizzes for Canadians to learn more about cyber fraud and how to prevent becoming a victim.  Quiz #1: Phish, vish, smish Quiz #2: Social...

Banks offer extensive information on how newcomers to Canada can get started in their new country, including checklists, information, financial services and advice. Here is some basic information to get you started. A list of bank resources at the end of this article may also help with the...

Banks take fraud very seriously and have highly sophisticated security systems and teams of experts to protect you from financial fraud. As a banking customer, there are also simple steps you can take to recognize cyber crime and protect your personal information and your money. Educating yourself,...

While cyber criminals are always looking for ways to trick you into revealing information they can use to access your accounts, we have a few simple tips to avoid getting tricked by “one time passcode” scams that you may encounter while attempting to access your accounts...

Banks in Canada are meeting the evolving preferences of their customers as powerful new technologies change the way people bank and how they pay for goods and services. Banking is transforming at a record pace, bringing innovation and new potential to empower Canadians’ lives in a digital world....

Many of us have shifted some of our shopping online during the pandemic – it’s easy and very often you can have items delivered right to your door. Criminals are taking advantage of the increased popularity of online shopping by creating fake websites and apps that look authentic but are just a...

Banks offer extensive information on how newcomers to Canada can get started in their new country, including checklists, information, financial services and advice. The Canadian Bankers Association has compiled some basic information to get you started including an infographic with features of the...

The coronavirus pandemic has tested the limits of Canadians over the past 20 months. What began as a health crisis quickly morphed into an economic crisis, with the spread of COVID‑19 shocking large segments of the economy and leaving many without paycheques. While no generation has been...

The CBA partnered with Credit Counselling Canada, an association of accredited non-profit credit counselling agencies, to offer the Debt and Money Quiz.  The online tool helps Canadians assess their financial health and provides recommendations to help those who are struggling...

There are also simple steps you can take to recognize cyber threats and protect yourself. With a cyber hygiene checklist and tips on how to spot common scams, the CBA’s Cyber Security Toolkit can help you protect against online financial...

Your Money Students was created to bring financial literacy to life in homes and classrooms across Canada. This free, one-hour, non-commercial seminar is geared for high school students, and is presented by local bankers volunteering their time and expertise. The Your Money Students seminar covers...

Your Money Seniors is a financial literacy program for seniors. Modelled on the CBA’s highly successful Your Money Students program, this seminar program is offered in French and English, free of charge, to seniors’ groups across the country. Your Money Seniors is presented by bankers in...

The Financial Literacy Outcome Evaluation Tool offers organizations a collection of evidence-based financial literacy outcomes and indicators. The tool guides users through a series of questions about their program and evaluation goals and then suggests scales (sets of questions) and individual...

In this webinar, "Financial literacy & coaching outcome evaluation made easy," you'll learn about the new online evaluation tool developed by Prosper Canada. This is a revolutionary new online evaluation question tool designed to help organizations measure the effectiveness of their financial...

In June 2015, Canada launched its first-ever National Strategy for Financial Literacy and the country is now examining how best to increase the financial knowledge and skills of Canadians. On behalf of the Canadian Bankers Association, Abacus conducted an extensive nationwide study of Canadians’...