The Province of Ontario, through the former Ministry of Community and Social Services (now known as the Ministry of Children, Community and Social Services (MCCSS)) entered into a contract with Prosper Canada (PC) in 2015 to fund the Financial Empowerment and Problem Solving (FEPS) pilot project. The FEPS project provided individualized financial counselling to low income program participants along with educational workshops and free tax clinics. An evaluation of the FEPS pilot found that the project exhibited some promising practices and was well received by clients. Building off of the findings from pilot, in 2017 the former Ministry of Community and Social Services (MCSS) entered into a four-year agreement with PC to fund the program at four delivery sites.
Guidance on digital delivery of financial education