The Center for Financial Security (CFS) and Annie E. Casey Foundation have developed a short set of standardized client outcome measures to create the Financial Capability Scale (FCS).
In 2011, CFS worked with four organizations to collect data on client outcome measures, with the goal of refining a small set of measures that can be used across programs. The project aimed to increase coordination across organizations so the financial coaching field can improve its capacity to demonstrate client impacts. The findings from the project extend beyond the coaching field and can be applied to other financial capability services.