LIFT-UP: Innovative City Strategy Reduces Utility Debt and Financial Insecurity for Residents
Author: National League of Cities
Topic: Service system integration
Publisher: NLC - National League of Cities
Location: United States
Format: Report
Content Type: Research
Publication Date: December 31, 2016
Local Interventions for Financial Empowerment through Utility Payments initiative (LIFT-UP) was a two-year pilot project conducted by the National League of Cities (NLC) in five cities. LIFT-UP offers city leaders a “win-win” scenario, allowing city utilities to recoup lost revenue due to unpaid bills, while connecting residents who are behind on their utility bills with financial empowerment services to help them improve their overall financial well-being.
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