This report, Roadblocks and Resilience Insights from the Access to Benefits for Persons with Disabilities project, provides insights on the barriers people with disabilities in British Columbia face in accessing key income benefits. These insights, and the accompanying service principles that participants identified, were obtained by reviewing existing research, directly engaging 16 B.C. residents with disabilities and interviewing 18 researchers and service providers across Canada. We will use these insights to inform development and testing of a pilot service to support people with disabilities to access disability benefits.

The related journey map Common steps to get disability benefits also illustrates the complexities of this benefits application process. 

This journey map illustrates the process of applying for the Disability Tax Credit.

The journey map Persons with Disability (PWD) status illustrates the process of preparing for and applying for and maintaining Persons with Disabilities Status and disability assistance in B.C.