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Supporting with access to benefits
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This 90-minute webinar is designed to provide frontline practitioners with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants learn the importance of access to benefits for individuals and families, review key skills and opportunities for starting benefits conversations, and practice using the Benefits Wayfinder tool to become familiar with its functionality.

During this webinar participants will learn to:

  • Recognize the importance of access to benefits for Canadians living on low income.
  • Identify how they can support Canadians living on low income to access benefits they are entitled to.
  • Use the Benefits Wayfinder in conversations using an effective strategy tailored to the individual they are working with. 

Click "Access this resource" to watch the webinar. 

 

Resources

Presentation slides.

Video to be shared post-webinar. 

8:59 – Your role in supporting access to benefits

15:34 – Starting conversations about benefits

29:01 – Navigating the Benefits Wayfinder

44:04 – Personas: Exploring benefits

Author: Prosper Canada
Topic: Tax filing and benefits
Publisher: Prosper Canada
Location: Canada, Ontario
Format: Videos, Webinar
Content Type: Prosper Canada Webinars
Publication Date: February 8, 2024