The Money Guidance Competency Framework sets out the core competencies needed to provide a safe, quality service for customers. It is designed for anyone who provides any type of money guidance whatever their sector or job role.

The competency framework for Money Guiders sets out the skills, knowledge and behaviour required to deliver impartial guidance on money management and financial wellbeing in the non-regulated space.

There are 12 money domains, each of which are founded on technical knowledge. The domains are all tiered, according to the level of complexity at which the practitioner works. There is a maximum of three tiers, though not all domains require skills or knowledge at every level.