Questions and answers to legal topics in Ontario

The Community of Legal Education Ontario (CLEO) website contains answers to common questions pertaining to a number of legal topics, including: COVID-19, debt and consumer rights, and employment and work.



Identity theft

Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This publication explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to you.



Your rights at work

This publication explains a worker’s legal rights under the Employment Standards Act regarding hours of work and pay, overtime, breaks, holidays and vacations, and leave from your job. It also has information about how to make a claim against an employer.



Workers’ Compensation: Making a claim

This resource explains what a worker should do if they have a job-related injury or disease, how they can apply for benefits from the Workplace Safety and Insurance Board, and what happens when the Board gets a report of their injury. It also has sections about what their employer must do, and where injured workers can get legal help.



Legal Resources Catalogue: Free legal information

This resource provides a list of free legal information resources produced by Community Legal Education Ontario (CLEO).



Getting Legal Help: A Directory of Community Legal Clinics in Ontario

This resource provides a directory of community legal clinics in Ontario.

Community legal clinics provide information, advice, and representation on various legal issues, including social assistance, housing, refugee and immigration law, employment law, human rights, workers' compensation, consumer law, and the Canada Pension Plan. Some legal clinics do not handle all of these issues, but staff may be able to refer you to someone who can help.

Community legal clinics are staffed by lawyers, community legal workers, and sometimes law students. Each legal clinic is run by a volunteer board of directors with members from the community. All help is private and confidential and provided free of charge.



Debt and Consumer Rights: Credit repair

This educational brief from CLEO explains what a credit report is, and what to do if you want to fix your credit report or work with a credit repair agency.



Aide sociale: règles qui s’appliquent aux couples


Lisez la présente brochure pour connaître les règles que les agents d’Ontario au travail (OT) et du Programme ontarien de soutien aux personnes handicapées (POSPH) appliquent pour décider :
••si 2 adultes qui habitent ensemble sont des conjoints ou conjointes
••si 2 personnes qui habitent ensemble doivent présenter leur demande d’aide sociale en tant que couple


Appel d’une décision en matière d’aide sociale

CPP Disability Benefits

Do you know a woman who is being abused? A legal rights handbook.

Making a humanitarian and compassionate (H&C) application

Humanitarian and compassionate (H&C) applications and refugee claims: how are they different?

Need welfare? How to apply to Ontario Works

Working while you are on social assistance

Appealing a decision about social assistance


Read this to learn what you can do if you disagree with a decision about assistance from Ontario Works (OW) or the Ontario Disability Support Program (ODSP). This can include a decision to: refuse to give you financial assistance; reduce the amount of assistance you get; cut off your assistance. You may be able to appeal to the Social Benefits Tribunal. But first you must ask the office that made the decision to review its decision.


Child and spousal support when you are on social assistance

Disability benefits in Ontario: Who can get them and how to apply