Missing for those who need it most: Canada’s financial help gap
A new study by national charity Prosper Canada, undertaken with funding support from Co-operators, finds that Canadians with low incomes are increasingly financially vulnerable but lack access to the financial help they need to rebuild their financial health. The report, shows that affordable, appropriate and trustworthy financial help for people with low incomes is a critical but missing piece in Canada's financial services landscape. People with low incomes are unlikely to find help when they need it to plan financially, develop and adhere to a budget, set and pursue saving goals, file their taxes outside of tax season, and access income benefits. Executive summary: Canada's financial help gap L’aide qui manque pour ceux qui en ont le plus besoin Sommaire Exécutif: L’écart en matière d’aide financière au Canada
Strengthening Canada’s External Complaint Handling System
Canada’s external complaint handing structures and processes play a critical role in levelling the playing field for consumers and financial service providers, helping to offset the inevitable imbalance of power between large financial institutions and individual consumers. Prosper Canada welcomes the opportunity to provide recommendations for strengthening what is currently a weak and inadequate alternative dispute resolution system.
Roadblock to Recovery: Consumer debt of low- and moderate-income Canadians in the time of COVID-19
Almost half of low-income households and 62 per cent of moderate-income households carry debt, with households on low incomes spending 31 per cent of their income on debt repayments, according to a new report published by national charity, Prosper Canada.
This report analyzes the distribution, amount and composition of non-mortgage debt held by low- and moderate-income Canadian households and explores implications for federal and provincial/territorial policy makers as they develop and implement COVID-19 economic recovery plans and fulfill their respective regulatory roles.
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