Canada’s Charities & Nonprofits

This infographic shows the size, scope, and economic contribution of charities and nonprofits across Canada.



Non-Profit Organizations and Volunteering Satellite Account: Human Resources Module, 2010 to 2019

In 2019, non-profit organizations (NPOs)—serving households, businesses and governments—employed 2.5 million people, representing 12.8% of all jobs in Canada. The employment share ranged between 12.4% and 12.8%, increasing during the 2010-to-2019 period.

While the economic and social landscape of Canada is very different at the time of this release than it was in 2019, these data provide a valuable baseline to better understand the potential impacts of COVID-19 in later reference years.



Reaching Out: Improving the Canada Revenue Agency’s Community Volunteer Income Tax Program

The CVITP provides people, who may otherwise have difficulty accessing income tax and benefit return filing services, with an opportunity to meet their filing obligations. Often, filing a return is required to gain access to, or continue to receive, the government credits and benefits designed to support them.

This report illustrates that the CRA needs to take a broad, country-wide perspective of the CVITP, while also taking into consideration regional and other differences. Services offered and training provided to volunteers need to reflect the realities of the diverse regional, geographic, socio-economic, workforce, and vulnerable, sectors throughout Canada. Different areas of the country will have different primary needs from the CVITP. The CRA needs to address those needs, both in its actions through the CVITP, as well as in the training provided to CVITP volunteers and the support given to partner organizations.



Volunteering in Canada: Challenges and opportunities during the COVID-19 pandemic

In 2018, over 12.7 million Canadians engaged in formal volunteering, with a total of 1.6 billion hours of their time given to charities, non-profits and community organizations—equivalent to almost 858,000 full-time year-round jobs. Today, Canadians are courageously volunteering in the midst of one of the largest health, economic and social challenges of our lifetime.

The study, based upon the 2018 General Social Survey on Giving, Volunteering and Participating, measures the contributions of those who have given their time. While these data are from prior to the COVID-19 pandemic, they provide insight into challenges and opportunities facing volunteerism in the current situation.



Reaching Out: Improving the Canada Revenue Agency’s Community Volunteer Income Tax Program

The position of Taxpayers’ Ombudsman (the Ombudsman) was created to support the government priorities of stronger democratic institutions, increased transparency within institutions, and fair treatment. As an independent and impartial officer, the Ombudsman handles complaints about the service of the Canada Revenue Agency (CRA).

The Office of the Taxpayers’ Ombudsman hears first-hand the concerns of individuals, tax practitioners, and community support organizations. The Ombudsman visited with Community Volunteer Income Tax Program (CVITP) partner organizations, volunteers, and the Canada Revenue Agency’s (CRA) CVITP coordinators to learn more about the program and to understand the success stories and challenges they all experience. This report gives voice to what they have heard and provides recommendations on how to address the issues raised.