High levels of household indebtedness in Canada has been a concern for policymakers at all levels of government over the past decade. As the economic costs of COVID-19 grow, household indebtedness becomes a faster growing and increasingly more serious concern.   While responsive government...

This infographic is a preview of Commonwealth's research survey of 1290 lower-and moderate-income people to understand their perceptions, needs, and uses of conversational...

This report presents results from a joint research study between the Consumer Financial Protection Bureau (CFPB) and Credit Karma. The purpose of the study is to examine how consumers’ subjective financial well-being relates to objective measures of consumers’ financial health, specifically,...

Technology can play a key role in addressing some of the financial challenges that Canadians face on a day-to-day basis. Over the last five to ten years we have seen a growing number of companies, called fintechs, that primarily use technology to change and enhance the way we do banking or access...

The research and policy symposium on income volatility was held on March 9, 2018, in Toronto, Ontario. Speakers from Canada and the United States present on key research findings on the nature of income and expense volatility in the early 21st Century. Speakers also suggest policy solutions to...

In this video presentation Rob Levy from the Center for Financial Services Innovation (CFSI) examines the role of financial institutions in building consumer financial health.  This presentation was given at the Prosper Canada Policy Research Symposium on March 9, 2018. Read the slide deck that...

This publication reveals the outcomes of Bridgable's work with a federal credit union, cutting through their overwhelming number of offerings to better engage with their low-income members. It also discusses why agility is a better bet than digitization when it comes to our changing financial...

This is the slide deck from the CFSI / Assets & Opportunity Network webinar on Fintech apps to support financial health. The webinar explains financial health, the goal of financial solutions technologies, the FinLab project to help wealther financial shocks through financial technology -...

There was a time, not very long ago, when Canadians were savers. In 1982, we routinely set aside 20 percent of our yearly income for large household purchases, education, starting businesses, retirement or just plain rainy days. Having a savings ‘nest egg’ was accepted wisdom and the norm. Then...

Cornerstone Advisors, in partnership with the Center for Financial Services Innovation (CFSI), produced the following report on strategies for credit unions to attract Gen Y members. The analysis, conducted by Cornerstone Advisors, is based primarily on data from CFSI’s Consumer Financial Health...

The Center for Financial Services Innovation is an authority on consumer financial health, leading a network of financial services innovators committed to building better consumer products and practices. The CFSI applied their four Compass Principles (Embrace inclusion, Build trust, Promote...

We can educate consumers and provide access to financial products and services. But how do we help consumers use their knowledge and tools to improve their financial behaviour and become financially healthy? With six stories and thirteen project profiles, Designing for Financial Health, leverages...