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Using Design to Deepen Relationships in the Financial Sector
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This publication reveals the outcomes of Bridgable's work with a federal credit union, cutting through their overwhelming number of offerings to better engage with their low-income members. It also discusses why agility is a better bet than digitization when it comes to our changing financial ecosystem. Finally, it will break down their approach to one of the most popular design methods today, the design sprint, and how it can produce results while also lowering risk. Note: This link will allow you to download the document from the Bridgeable website. 

Author: Bridgeable Research and Design
Topic: Financial behaviour/decisions, Financial inclusion
Publisher: Bridgeable Research and Design
Location: United States
Format: Report
Content Type: Training/Toolkits
Publication Date: August 3, 2017