This resource produced by Community Legal Education Ontario (CLEO) provides a list of free legal information about paying rent, eviction procedures and much...

This infographic explores 3 forms of economic abuse and associated tactics used to coercively control intimate partners. These abusive tactics are compounded by economic systems that systemically oppress groups including Black, Indigenous, and people of colour; people with disabilities; people...

A guide for consumers to help with problems related to communications services. Information is provided to allow consumers to better assert their rights and facilitate the resolution of a dispute with communication service providers. (Please note this is a French-language...

This brief explores three existing unmet needs that contribute to survivors’ inability to build wealth: money, tailored asset-building support, and safe and responsive banking and credit services. Within each identified need, specific issues facing survivors, strategic actions in response to...

Disability Alliance BC supports people in British Columbia with disabilities through direct services, community partnerships, advocacy, research and publications. Their website provides information on disability benefits including the Disability Tax Credit (DTC), CPP Disability, Registered...

The Plan Institute Learning Centre presents workshops, webinars, publications and other resources for individuals and/or families of a person with a disability, support-care workers, and...

The Community of Legal Education Ontario (CLEO) website contains answers to common questions pertaining to a number of legal topics, including: COVID-19, debt and consumer rights, and employment and...

Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This publication explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to...

This publication explains a worker’s legal rights under the Employment Standards Act regarding hours of work and pay, overtime, breaks, holidays and vacations, and leave from your job. It also has information about how to make a claim against an...

This resource explains what a worker should do if they have a job-related injury or disease, how they can apply for benefits from the Workplace Safety and Insurance Board, and what happens when the Board gets a report of their injury. It also has sections about what their employer must do, and...

This resource provides a list of free legal information resources produced by Community Legal Education Ontario...

This resource provides a directory of community legal clinics in Ontario. Community legal clinics provide information, advice, and representation on various legal issues, including social assistance, housing, refugee and immigration law, employment law, human rights, workers' compensation,...

The Investor Protection Clinic, the first clinic of its kind in Canada, provides free legal advice to people who believe their investments were mishandled and who cannot afford a lawyer. The Clinic was founded together with the Canadian Foundation for Advancement of Investor Rights (FAIR Canada),...

This report presents the results of the Survey of Consumer Views on Debt (“survey”) which was conducted by the Consumer Financial Protection Bureau (“Bureau”) between December 2014 and March 2015. The survey results substantially expand the understanding of debt collection in the United...

Many service providers work with clients who are financially unstable. Financial instability can vary depending on the person, but common characteristics include having limited or unpredictable income, being behind on rent, not having enough money for food and other basics, and having...

through plans and programs that include forward-looking features. These innovative features will assist tribal members, especially children, to preserve and grow a portion of their funds for future development purposes—such as college, home ownership, business development, and retirement—and to...

This short guide explains the process of getting debt management help from a credit counselling agency. Credit counselling agencies provide a range of services for people in financial difficulty. One of the most common services they offer is help with finding the best strategy to pay off your debt...

All banks, and trust, loan and insurance companies and retail associations that are federally regulated (or that are incorporated at the federal level) must have a complaint-handling process in place for individuals and small businesses. This process details how a customer may make a complaint, and...

This information is for front-line workers and advocates working with women who have experienced family violence and who have questions about their immigration status and the right to remain in Canada. This fact sheet explains some of the differences between an H&C application and a refugee...

This handbook is a guide to the legal system for women in Ontario who are in abusive relationships. The legal system is constantly changing. Each situation is unique and requires different solutions. For legal advice about your situation, you should speak with a...

This information is for front-line workers and advocates working with women who have experienced family violence and who have questions about their immigration status in Canada. Immigration law in Canada is complicated. It is easy to make a serious mistake. It is important that a woman with...

Lisez la présente brochure pour connaître les règles que les agents d’Ontario au travail (OT) et du Programme ontarien de soutien aux personnes handicapées (POSPH) appliquent pour décider: si 2 adultes qui habitent ensemble sont des conjoints ou conjointes si 2 personnes qui habitent...

You’ve decided to get that cell phone, credit card, or gym membership – but do you know exactly what you are getting into? Before you sign any contract, here are 10 things you need to...

La brochure vous concerne-t-elle ? En lisant la présente brochure, vous apprendrez quels sont vos recours si vous considérez qu’une décision sur l’aide d’Ontario au travail (OT) ou du Programme ontarien de soutien aux personnes handicapées (POSPH) est mal fondée. Les décisions...

This guide informs on power of attorney as a legal aspect of financial literacy. Power of Attorney is a legal document that gives another person the power, or right, to make decisions for you. The person you authorize to make decisions for you is called the attorney. The attorney should be someone...