The SimpleFile by Phone service, formerly called File my Return, allows eligible individuals to auto-file their income tax and benefit return over the phone. It is free, secure, and easy to use. There are no forms to fill out or calculations to do. You do not need to speak to an agent to use this...

In 2020, The Behavioural Insights Team partnered with United Way and Oak Park Neighbourhood Centre to develop and test an email intervention to increase participation in tax filing clinics. An "active choice" email (sample email) significantly increased response rate and attendance to virtual...

Amidst the COVID-19 lockdown, community service agencies across Canada have had to rapidly adapt the way they engage and support people in the community. ​ A growing number of Canadians need (or soon will need) support as they deal with the financial strain brought on by an unprecedented global...

Tips and considerations for providing alternative tax filing service...

Considerations and best practices for drop-off and virtual tax filing...