This report provides insights from the project, including highlighting the challenges people with disabilities in British Columbia face in their journey to get income benefits, the opportunities to remove those barriers and implications for future benefits design.
The demand for access to benefits navigation support far exceeds the supply of organizations providing this service. To introduce other organizations interested in starting or enhancing support for peoples with disabilities, this report shares an Access to Benefits service model and blueprint for supporting people with disabilities, including a program manual, training tools, and resources.