This 90-minute interactive workshop is designed to provide frontline practitioners with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants learn the importance of access to benefits, review key skills for benefits conversations, and practice using the Benefits Wayfinder tool in a simulated benefits conversation.

During this webinar you will learn to:

• Recognize the importance of access to benefits for Canadians living on low income.
• Identify how they can support Canadians living on low income to access benefits they are entitled to.
• Use the Benefits Wayfinder in financial conversations using an effective strategy tailored to the individual they are working with.

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