Additional Information
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Supporting with access to benefits
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This 90-minute interactive workshop is designed to provide frontline practitioners with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants learn the importance of access to benefits, review key skills for benefits conversations, and practice using the Benefits Wayfinder tool in a simulated benefits conversation.

During this webinar you will learn to:

  • Recognize the importance of access to benefits for Canadians living on low income.
  • Identify how they can support Canadians living on low income to access benefits they are entitled to.
  • Use the Benefits Wayfinder in financial conversations using an effective strategy tailored to the individual they are working with.

Click "Access this resource" to watch the webinar.


Presentation slides

Video and time stamps

7:15 – Your role in supporting access to benefits

13:07 – Starting conversations about benefits

24:53 – Using the Benefits Wayfinder

40:53 – Personas: Exploring benefits

1:06:23 – Additional resources and summary

Author: Prosper Canada
Topic: Tax filing and benefits
Publisher: Prosper Canada
Location: Canada, Ontario
Format: Videos, Webinar
Content Type: Prosper Canada Webinars
Publication Date: November 28, 2023