This 90-minute webinar is designed to provide frontline practitioners with foundational knowledge and skills to support Canadians who are living on a low income to access benefits. Participants learn the importance of access to benefits for individuals and families, review key skills and opportunities for starting benefits conversations, and practice using the Benefits Wayfinder tool to become familiar with its functionality.

During this webinar participants will learn to:

• Recognize the importance of access to benefits for Canadians living on low income.
• Identify how they can support Canadians living on low income to access benefits they are entitled to.

Use the Benefits Wayfinder in conversations using an effective strategy tailored to the individual they are working with. 

Participants receive the following resources as part of the training:

• A copy of the Benefits Wayfinder support guide
• A copy of the PowerPoint slide deck used in the workshop 

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NOTE: This webinar is held on a quarterly basis. This is the latest recording of the event.