Responding to Client’s “Now, Soon, & Later” Needs

This is a three-part webinar series exploring how practitioners, policymakers, and product developers are supporting the diverse savings needs of LMI households during the ongoing crisis. Solutions that help families save flexibly for short, intermediate, and/or long-term goals that address their current and future needs are discussed.



Virtual VITA Toolkit: Program Strategies

Program strategies grounded in an understanding of your community can increase the likelihood of engagement and follow-through. The following resources are intended to support VITA programs with implementation strategies at key program stages, like outreach and intake, and offer examples of how other virtual VITA programs have addressed critical challenges.



2019 Financial Coaching Network Bi-Monthly Peer Call Series



Prosperity Now Scorecard Cost-Of-Living Profiles by State

Prosperity Now has created state-level Cost-of-Living profiles as new features on their Scorecard website. The Prosperity Now Cost of Living profiles provide a comprehensive look at the financial stability of every person living in the United States. Each state profile can be downloaded and used to determine the true cost of living is in the state, based on median monthly income and discretionary spending left at the end of each month after expenses. These values determine what is left over for emergency expenses and long-term aspirational expenses. 

This video presents the cost of living in Georgia.



Human Insights Tools & Resources

Human insights are used when designing programs and improving services through understanding clients’ hidden preferences, environment factors and behaviors. The Human Insights Tools from Prosperity Now are intended to take you through the process of discovering opportunities for innovation from clients’ point of view, designing solutions to meet those needs, and testing your ideas to ensure they bring about the needed change.

Tools and resources are presented for each of the discover, design, and test phases.



Prosperity Now Scorecard

The Prosperity Now Scorecard is a comprehensive resource featuring data on family financial health and policy recommendations to help put all U.S. households on a path to prosperity. The Scorecard equips advocates, policymakers and practitioners with national, state, and local data to jump-start a conversation about solutions and policies that put households on stronger financial footing across five issue areas: Financial Assets & Income, Businesses & Jobs, Homeownership & Housing, Health Care and Education.



Introducing Savings

This is one video in a series of videos catered to Volunteer Income Tax Assistance (VITA) program volunteers on how to introduce the savings conversation to tax filers during the tax filing process. This video shows what the savings conversation could look like at different points in the tax preparation process: when reviewing the Intake Sheet and when entering wage information. The video also includes examples of commonly heard reasons tax filers give for not wanting to save, and possible responses.



Giving Savings Advice

This is one video in a series of videos catered to Volunteer Income Tax Assistance (VITA) program volunteers on how to introduce the savings conversation to tax filers during the tax filing process. This video shows what the savings conversation could look like at a specific point in the tax preparation process: when entering dependent information. The video also includes examples of commonly heard reasons tax filers give for not wanting to save, and possible responses.



Talking About Savings

This is one video in a series of videos catered to Volunteer Income Tax Assistance (VITA) program volunteers on how to introduce the savings conversation to tax filers during the tax filing process. This video discusses why promoting savings at tax time is a critical component of VITA volunteers.



Analyzing the Landscape of Saving Solutions for Low-Income Families

To address challenges around savings, the asset building and financial services fields have developed an array of solutions that attempt to support savings and wealth accumulation. However, the landscape of savings solutions is complex, difficult for households to navigate, and full of solutions that are not designed specifically for low-income and low-wealth households.

This brief examines the savings challenges that households face, their underlying causes, and a vision for new solutions. 



More Than Just Taxes

Tax time financial capability services offered at Volunteer Income Tax Assistance (VITA) sites range from encouraging taxpayers to save a portion of their refund to free credit reviews, to referrals to financial coaching, and others in between.

This report from Prosperity Now summarizes research findings on VITA programs offering asset-building and financial capability services. Specifically, findings address barriers to be overcome, facilitating factors, and the opportunities for targeted outreach, tailored messages, and policy improvements to move the needle on Earned Income Tax Credit (EITC) take-up rates. 



VITA Volunteer Training Platform

This is Prosperity Now’s Taxpayer Opportunity Network VITA Volunteer Training platform, designed to help VITA volunteers (in the United States) train and become certified to provide free tax preparation services. These resources can provide a complete training or supplement the training offered by your VITA site.

This training platform contains twelve (12) modules to prepare you to pass the IRS Volunteer Standards of Conduct, Intake, Interview and Quality Review, and Basic Volunteer Certification Tests. This resource is free and open to all VITA volunteers, program managers, site coordinators and others.  Feel free to access and/or download as many of the materials as you’d like! 



Financial Coaching Program Design Guide: A Participant-Centred Approach

This comprehensive resource from Prosperity Now supports organizations in developing a participant-centered financial coaching program. Grounded in a field survey, over 100 interviews, expert advice and beta-testing with six new financial coaching programs, the Coaching Guide highlights the strengths and limitations of financial coaching, offers designs tools, showcases promising models and practices, and includes resources from program leaders and financial coaches. 



Managing Debt & Setting Goals for the Future

Increasing Income & Managing Expenses

Tips for Providing Financial Capability Services to Immigrant Communities

Families of Color in the Quest to Build Wealth – A Special Report from CFED

So You Want to Conduct A Survey?

Selecting Programs for Integrating Financial Capability Services

Power Point for Frameworks Blog Post

Equitable Investments in the Next Generation: Designing Policies to Close the Racial Wealth Gap

Unaccounted: The Millions of Americans without Bank Accounts

Racial Wealth Divide in Miami

Racial Wealth Divide in New Orleans

An Advocacy Roadmap for Enacting Statewide Policies to Encourage Retirement Savings

Growing Youth Financial Capability through Workforce Development: Opportunities for Lawmakers & Advocates

Encouraging Savings for Public Benefit Recipients, a Win for Families and States

Resource Guide: Lifting Asset Limits in Public Benefit Programs

What It’s Worth: Strengthening the Financial Future of Family Communities and the Nation

A New Framework for Achieving Household Financial Security

Increasing Financial Well-Being through Integration: Gaining and Retaining Employment

Hidden in Plain Sight: A look at the $335 Billion Federal Asset-Building Budget

Integrating Financial Empowerment Strategies into Social Service Organizations

2014 VITA Data: Volunteer Tax Preparers Helped Return Nearly $4 Billion to Low-Income Taxpayers Across the Nation

Building Financial Capability: A Planning Guide for Integrated Services



Integrating Financial Capability: A Toolkit for Social Service Organizations

Family Strengthening Through Integration and Scaling of Asset-Building Strategies