Social prescribing: A holistic approach to improving the health and well-being of Canadians

Social prescribing is a means of connecting people to a range of community services and activities to improve their health and well-being. These services vary based on each person’s needs and interests, and can include food subsidies, transportation, fitness classes, arts and culture engagement, educational classes, peer-run social groups, employment or debt counseling, and more. Social prescribing is a holistic approach to healthcare that looks to address the social determinants of health, which are the non-medical factors that play a role in an individual’s overall health. These factors may include socioeconomic status, social inclusion, housing, and education.



Helping financial empowerment champions deliver critical services to low-income Canadians

Service design consultancy Bridgeable provides an overview of the project partnership with Prosper Canada in April 2020 to take a design sprint approach in providing remote tax-filing and benefits application service solution.

Over the course of four consecutive days, Bridgeable worked with eighteen financial empowerment champion (FEC) partners to generate solutions to four key aspects for remote service delivery:

  1. Communicating with clients
  2. Verifying client ID
  3. Obtaining consent or signatures
  4. Obtaining or accessing client information



Using Design to Deepen Relationships in the Financial Sector


This publication reveals the outcomes of Bridgable's work with a federal credit union, cutting through their overwhelming number of offerings to better engage with their low-income members. It also discusses why agility is a better bet than digitization when it comes to our changing financial ecosystem. Finally, it will break down their approach to one of the most popular design methods today, the design sprint, and how it can produce results while also lowering risk. Note: This link will allow you to download the document from the Bridgeable website. 




RESP Service Design