Taxpayer Rights in the Digital Age

This paper explores the intersection of digital innovation, digital services, access, and taxpayer rights in the Canadian context, in light of the experiences of vulnerable populations in Canada, from the perspective of the Taxpayers’ Ombudsman. Many aspects of the CRA’s digitalization can further marginalize vulnerable populations but there are also opportunities for digital services to help vulnerable persons in accessing the CRA’s services.

The Case for Social Investment in Microcredit

Canadian Demographics at a Glance – Second edition

Tax Time Savings for Native Communities: Ten Best Practices for Effective Native VITA Programs

Federal Spending on Primary and Secondary Education on First Nations Reserves

VITA Sites Serving Native Communities: The State of the Field

Aboriginal Financial Literacy in Canada: Issues and Directions

Closing the gap in a generation. Health equity through action on the social determinants of health

What You Should Know if Your Branch Closes

Banking the Unbanked? Evidence from Three Countries

Financial Literacy and Aboriginal Peoples

In from the Margins: A Call to Action on Poverty, Housing and Homelessness

Aboriginal Financial Literacy Needs Survey and Framework