What You Should Know if Your Branch Closes
Author: FCAC - Financial Consumer Agency of Canada
Topic: Financial inclusion
Publisher: FCAC - Financial Consumer Agency of Canada
Location: Canada
Format: Guide
Content Type: Tools
Publication Date: March 31, 2012
This short guide explains what rights customers have when a financial institution closes a branch. When a financial institution is planning to close a branch, it must provide proper notice to its customers in order to minimize any inconvenience. To give consumers and communities time to find other service options, financial institutions are required to give their customers at least four months’ notice before closing a branch.
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