Empower U Evaluation Report

For a family living in poverty, every day is about making tough choices – to pay rent or buy groceries? Having the means to attain the basic necessities, is one thing. Having the skills, confidence and access to resources to manage finances in ways that build pathways out of poverty is something far different.

Thanks to the generosity of partners, supporters and donors of Empower U, families can move beyond just managing the day-to-day challenges of poverty. Participants in the program learn valuable money management skills and are given the means to build savings and assets to create financial stability. A future where they and their families can thrive.



Eyeing the ID: Bio-metric Banking for Saint John

NB Social Pediatrics and the Saint John Community Loan Fund recently surveyed 157 New Brunswick and Nova Scotia residents about their experiences with finances, banking, and ID to better understand if biometrics or ID banks could be effective solutions for people living without ID.

 Eyeing the ID: Bio-metric Banking for Saint John identifies access to identification, as well as stringent identification requirements as the most prevalent barriers to receiving services in the community and were also inherently linked to other barriers, such as housing and finances. For example, lack of address was identified as a barrier to accessing an ID because government agencies require a mailing address to send ID documents to customers, but lack of ID is also directly linked to precarious housing because you often need ID to be placed on local subsidized housing lists, and to set up power and utilities. Cyclical barriers to services could be improved by addressing ID requirements and making ID more accessible.

The top three solutions identified to mitigate ID barriers were biometrics, ID banks, and an ID acquisition service.

Also available in French: Un regard sur l’identification : Services bancaires à identification biométrique à Saint John

 



Ethnography of vulnerable newcomers’ experiences with taxes and benefits

This report presents the findings of an ethnographic research project undertaken by researchers at the Accelerated Business Solutions Lab (ABSL) at the Canada Revenue Agency (CRA). It is the second of a series of ethnographic reports on the experiences of vulnerable populations. The objective of this study is to develop the CRA’s understanding of newcomers’ experiences as they first encounter the Canadian tax and benefit system. These findings illuminate potential directions for improving tax and benefit information and services available for newcomers.