Ethnography of vulnerable newcomers' experiences with taxes and benefits
Author: Canada Revenue Agency
Topic: Tax filing and benefits
Publisher: Canada Revenue Agency
Location: Canada
Format: Report
Content Type: Research
Publication Date: August 15, 2019

This report presents the findings of an ethnographic research project undertaken by researchers at the Accelerated Business Solutions Lab (ABSL) at the Canada Revenue Agency (CRA). It is the second of a series of ethnographic reports on the experiences of vulnerable populations. The objective of this study is to develop the CRA’s understanding of newcomers’ experiences as they first encounter the Canadian tax and benefit system. These findings illuminate potential directions for improving tax and benefit information and services available for newcomers.

Get It

You need to login or register to bookmark/favorite this content.

Related Tags