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Discover financial empowerment resources

Search this library to find research and resources from across the financial empowerment field.
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The CRA’s Indigenous Strategy 2024-2027

The CRA's Indigenous strategy takes inspiration from the United Nations Declarations on the Rights of Indigenous Peoples and contributes to the Government of Canada’s efforts to advance reconciliation. It presents an integrated approach to improve trust and ensure that our services are...

Topic: Research and evaluation
Author: Canada Revenue Agency
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Why Communities Leave Money on the Table: The Struggles & Strategies of Tax Credit Outreach

The Expanding Economic Opportunity Through Volunteer Income Tax Assistance (EEOVITA) cohort has been working to identify and engage targeted, underserved populations most at risk for missing out on the expanded Child Tax Credit (CTC) benefit. This project, which began in January 2022 and concludes...

Topic: Tax filing and benefits
Author: Prosperity Now (formerly CFED)
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Tax Credit Outreach Resources

The Get It Back Campaign helps eligible workers in the United States claim tax credits and use free tax filing assistance to maximize tax time. A project of the Center on Budget and Policy Priorities, the Campaign partners with community organizations, businesses, government agencies, and financial...

Topic: Tax filing and benefits
Author: Get It Back Campaign
Publisher: Center on Budget and Policy Priorities
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Virtual VITA Toolkit: Program Strategies

Program strategies grounded in an understanding of your community can increase the likelihood of engagement and follow-through. The following resources are intended to support VITA programs with implementation strategies at key program stages, like outreach and intake, and offer examples of how...

Topic: Tax filing and benefits
Author: Prosperity Now (formerly CFED)
Publisher: Prosperity Now (formerly CFED)
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Helping Consumers Claim their Economic Impact Payment: A guide for intermediary organizations

The Consumer Financial Protection Bureau (CFPB) released a guide to assist intermediaries in serving individuals to access their Economic Impact Payments (EIPs). The guide, Helping Consumers Claim the Economic Impact Payment: A guide for intermediary organizations , provides step-by-step...

Topic: Tax filing and benefits
Author: CFPB - Consumer Financial Protection Bureau
Publisher: CFPB - Consumer Financial Protection Bureau
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Reaching Out: Improving the Canada Revenue Agency’s Community Volunteer Income Tax Program

The CVITP provides people, who may otherwise have difficulty accessing income tax and benefit return filing services, with an opportunity to meet their filing obligations. Often, filing a return is required to gain access to, or continue to receive, the government credits and benefits...

Topic: Tax filing and benefits
Author: Office of the Taxpayers' Ombudsman
Publisher: Office of the Taxpayers' Ombudsman
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Transformation through disruption: Taxpayers’ Ombudsman Annual Report 2019-20

The mandate of the Taxpayers’ Ombudsman is to assist, advise, and inform the Minister about any matter relating to services provided by the CRA. The Taxpayers’ Ombudsman fulfills this mandate by raising awareness, upholding taxpayer service rights, and facilitating the...

Topic: Tax filing and benefits
Author: Office of the Taxpayers' Ombudsman
Publisher: Office of the Taxpayers' Ombudsman
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Reaching Out: Improving the Canada Revenue Agency’s Community Volunteer Income Tax Program

The position of Taxpayers’ Ombudsman (the Ombudsman) was created to support the government priorities of stronger democratic institutions, increased transparency within institutions, and fair treatment. As an independent and impartial officer, the Ombudsman handles complaints about the service of...

Topic: Best practices, Tax filing and benefits
Author: Office of the Taxpayers' Ombudsman
Publisher: Office of the Taxpayers' Ombudsman
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Hosting workshops and sign-up events for families

A presentation on RESP...

Topic: Asset building and saving
Author: Joe March, Luke Connell
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