Financial Coaching: A Proven Approach for Building Consumer Financial Capability. A learning series from the Financial Capability Demonstration Project
To meet the needs of clients who have to navigate a complex financial services industry, community-based organizations are recognizing the need to expand and redesign the financial education and support programs they offer. They are taking their efforts beyond the classroom to help people turn financial knowledge into financial behaviour that guides them in making healthy financial decisions. In doing this, these organizations are promoting financial capability: an approach that helps clients move beyond understanding basic financial skills by incorporating these skills into their everyday lives.