This report presents the findings of the process evaluation of the Financial Coaching pilot, a part of the Financial Empowerment Collaborative in Calgary. In documenting the procedures and early thoughts of participating programs on the implementation of this pilot project, we assessed how well early goals are being met, documented some promising best practices, identified common roadblocks encountered by agencies, and compiled solutions developed in response to those roadblocks.
Providing one-on-one financial coaching to newcomers: Insights for frontline service providers