Your financial toolkit
A comprehensive learning program that provides basic information and tools to help adults manage their personal finances and gain the confidence they need to make better financial decisions. Learn more about the program and how to use the learning modules.
Financial literacy courses for Canadian students
Teachers may incorporate two gamified financial literacy courses that are currently freely available into their lessons. Students can now access two age-appropriate courses designed to help boost students' financial knowledge and confidence at any stage of their financial journey. Course titles: Students will explore resources and tools on the FCAC website that they will be able to use well beyond high school. *Students can earn a completion certificate issued by the FCAC and ChatterHigh!
Consumer Vulnerability: Evidence from the Monthly COVID-19 Financial Well-being Survey
The Financial Consumer Agency of Canada’s (FCAC) COVID-19 Financial Well-being Survey, which began in August 2020, is a nationally representative hybrid online-phone survey fielded monthly, with approximately 1,000 respondents per month. The survey collects information on Canadians’ day-to-day financial management and financial well-being. As of September 2022, the survey results show that over the past several months, financial hardships have increased for many Canadians due to the rapidly evolving economic environment. While financial vulnerability can affect anyone regardless of income, background or education, hardships have increased more for those living on a low income, Indigenous peoples, recent immigrants, and women, due to the disproportionate financial impact of the pandemic on these groups (households with low income, Indigenous people, new immigrants, and women.) This brief report provides an overview of survey results collected between August 2020 and September 2022. In publishing this report, FCAC’s goal is to provide insight into the financial well-being of Canadians, to identify which groups are experiencing greater vulnerabilities and hardships, and to inform and target our collective response as financial ecosystem stakeholders.
Managing your money in a changing world
Managing your finances means finding the right balance. Inflation and higher interest rates signal that you may need to adjust your budget to find the right balance between daily spending and paying down debt. The right balance will depend on your financial situation and goals. This selection of tools from the FCAC provides information and tips on: How to manage your money when interest rates rise Make a plan to pay off your debt
Financial literacy self-assessment quiz
Take this self-assessment quiz to figure out how your financial literacy skills and knowledge measure up compared to other Canadians.
Investment knowledge quiz
Most people know a little about investing, but they need to know more to be able to manage their investments to meet their goals. Try this quiz by the FCAC to see if your knowledge is basic or more advanced.
National financial literacy strategy video gallery
View the 8 videos created by the Financial Consumer Association of Canada (FCAC) as part of the National Financial Literacy Strategy 2021-2026. Videos include:
Pilot study: Buy now, pay later services in Canada
A key component of the Financial Consumer Agency of Canada’s (FCAC’s) mandate is to monitor and evaluate trends and emerging issues that may have an impact on consumers of financial products and services. Technological innovations in financial services and shifting consumer behaviours have resulted in a steady increase in retail e-commerce sales over the past several years, and the COVID-19 pandemic has had a significant impact on how consumers make retail purchases. Retail e-commerce sales reached record levels during the pandemic. This has further contributed to the proliferation of buy now, pay later (BNPL) services in Canada.
Financial consumer protection framework
This presentation provides information about the FCAC's public awareness strategy for Canada's new Financial Consumer Protection Framework including an overview of FCAC's planned activities and resources and highlights the importance of collective action to inform Canadians. Additional promotional toolkits can be found on the FCAC website.
FCAC new consumer information – electronic alerts
Le français suit l’anglais. As of June 30, 2022, banks will be required to send electronic alerts to their customers to help them manage their finances and avoid unnecessary fees. Some banks have already started sending these alerts to their customers. The electronic alerts are part of the new and enhanced protections in Canada’s Financial Consumer Protection Framework (the Framework) that comes into effect on June 30, 2022. To inform Canadians about electronic alerts and their benefits, the Financial Consumer Agency of Canada (FCAC) published new consumer information on electronic alerts, developed an infographic, and prepared social media content that you can use on your own social media channels. Under the Framework, banks will be required to: À compter du 30 juin 2022, les banques seront tenues d’envoyer des alertes électroniques à leurs clients afin de les aider à gérer leurs finances et à éviter de payer inutilement des frais, ce que certaines ont déjà commencé à faire. Ces alertes font partie des mesures de protection nouvelles ou améliorées prévues dans le Cadre de protection des consommateurs de produits et services financiers du Canada (le Cadre) qui entre en vigueur le 30 juin 2022. Pour informer les Canadiens et les Canadiennes à propos des alertes électroniques et de leurs avantages, l’Agence de la consommation en matière financière du Canada (ACFC) a publié de nouveaux renseignements à ce sujet pour les consommateurs. Elle a également créé une infographie et préparé du contenu pour les réseaux sociaux que vous pouvez utiliser dans vos propres comptes de médias sociaux. En vertu des dispositions du Cadre, les banques seront tenues :
How women can save more money
This webinar hosted by FCAC (originally broadcast on November 17, 2021) targets women who want to learn more about managing money and building saving habits. Guest speaker, personal financial expert, Rubina Ahmed-Haq has also contributed to Canada's financial literacy blog on "Women face unique money challenges". Helpful links related to the content matter in this video: Getting help from a credit counsellor
Make Change that Counts: National Financial Literacy Strategy 2021-2026
The Financial Consumer Agency of Canada’s (FCAC’s) mandate is to protect Canadian financial consumers and strengthen financial literacy. The National Strategy is a 5-year plan to create a more accessible, inclusive, and effective financial ecosystem that supports diverse Canadians in meaningful ways. The National Strategy is focused on how financial literacy stakeholders can reduce barriers, catalyze action, and work together, to collectively help Canadians build financial resilience.
Review of Financial Literacy Research in Canada: An Environmental Scan and Gap Analysis
The Review of Financial Literacy Research in Canada highlights past and current advancements in financial literacy research (produced by government and non-governmental stakeholders) while identifying existing gaps within the financial landscape. The overriding goal is to help strengthen the financial well-being of all Canadians. The review contains four research priorities: managing debt, navigating the financial marketplace, building savings, and budgeting.
Financial Literacy Month – 10th anniversary Resources
For the 10th anniversary of Financial Literacy Month in Canada, Financial Consumer Agency of Canada (FCAC) has released resources to help Canadians learn how to manage their finances in challenging times. Resources include the following topics:
COVID-19: Managing financial health in challenging times
This guide from the Financial Consumer Agency of Canada shares guidelines and financial tips to help Canadians during COVID-19. The topics include: getting through a financial emergency, where to ask questions or voice concerns, what to do if your branch closes, and more.
Implementing the National Strategy for Financial Literacy – Count me In, Canada
The Government of Canada has long recognized the need to strengthen financial consumers’ knowledge and decision-making abilities, and has made it a key priority. When more Canadians feel more in control of their finances, the benefits are immediate and potentially far-reaching. In this report, the Financial Consumer Protection Agency (FCAC) looks back over the past four years, beginning in 2015 with the release of the National Strategy for Financial Literacy—Count me in, Canada and its vision to strengthen the financial well-being
of all Canadians. They report on progress in helping Canadians strengthen their financial knowledge and decision-making, manage their day-to-day finances, and plan for their futures.
Financial Literacy Outcome Evaluation Tool
The Financial Literacy Outcome Evaluation Tool offers organizations a collection of evidence-based financial literacy outcomes and indicators. The tool guides users through a series of questions about their program and evaluation goals and then suggests scales (sets of questions) and individual questions they can use.
Infographic: Avoid financial stress, save for emergencies
This infographic illustrates the importance of having an emergency fund and how to build one.
Budget Planner
The Financial Consumer Agency of Canada (FCAC)'s online tool helps you create a customized budget.
Canadians and their money: Key findings from the 2019 Canadian Financial Capability Survey
This report provides results from the 2019 Canadian Financial Capability Survey (CFCS). It offers a first look at what Canadians are doing to take charge of their finances by budgeting, planning and saving for the future, and paying down debt. While the findings show that many Canadians are acting to improve their financial literacy and financial well-being, there are also emerging signs of financial stress for some Canadians. For example, about one third of Canadians feel they have too much debt, and a growing number are having trouble making bill, rent/mortgage and other payments on time. Over the past 5 years, about 4 in 10 Canadians found ways to increase their financial knowledge, skills and confidence. They used a wide range of methods, such as reading books or other printed material on financial issues, using online resources, and pursuing financial education through work, school or community programs. Findings from the survey support evidence that financial literacy, resources and tools are helping Canadians manage their money. For example, those who have a budget have greater financial well-being based on a number of indicators, such as managing cashflow, making bill payments and paying down debt. Further, those with a
financial plan to save are more likely to feel better prepared and more confident about their retirement.
Financial well-being in Canada
Financial well-being is the extent to which you can comfortably meet all of your current financial commitments and needs while also having the financial resilience to continue doing so in the future. But it is not only about income. It is also about having control over your finances, being able to absorb a financial setback, being on track to meet your financial goals, and—perhaps most of all—having the financial freedom to make choices that allow you to enjoy life. The Financial Consumer Agency of Canada (FCAC) participated in a multi-country initiative that sought to measure financial well-being. FCAC conducted this survey to understand and describe the realities of Canadians across the financial well-being spectrum and help policy-makers, practitioners and Canadians themselves achieve better financial well-being. This is in keeping with the Agency’s ongoing work to monitor trends and emerging issues that affect Canadians and their finances.
Backgrounder: Preliminary findings from Canada’s Financial Well-Being Survey
This backgrounder reports preliminary findings from a survey of financial well-being among Canadian adults. Preliminary analysis of the survey data indicates that two behaviours are particularly important in supporting the financial well-being of Canadians. First, our analysis indicates that Canadians who practice active savings behaviour have higher levels of financial resilience as well as higher levels of overall financial well-being. In other words, regardless of the amount of money someone makes, regular efforts to save for unexpected expenses and other future priorities appears to be the key to feeling and being in control of personal finances. Secondly, Canadians who often use credit to pay for daily expenses because they have run short of money have lower levels of financial well-being. While this behaviour is likely symptomatic of low levels of financial well-being, our analysis indicates that a person can substantially improve their financial resilience and financial well-being by implementing strategies to reduce the frequency of running out of money and of having to rely on credit to get by.
Mortgage Calculator
This calculator from the Financial Consumer Agency of Canada determines your mortgage payment and provides you with a mortgage payment schedule.
Account Comparison Tool
Compare features for different chequing and savings accounts, including interest rates, monthly fees and transactions. Find an account that best suits your needs. Narrow your search, view search results, and compare your results using this account comparison tool from the Financial Consumer Agency of Canada.
What to do when you get an income tax refund
This is a document from the Financial Consumer Agency of Canada explaining tips on how to manage your refund at tax time to make the most of it.
