Discover financial empowerment resources
Discover financial empowerment resources
The Canada workers benefit (CWB) is a refundable tax credit to help individuals and families who are working and earning a low income. The CWB has two parts: a basic amount and a disability supplement. You can claim the CWB when you file your income tax return. Learn more including eligibility...

The Community Volunteer Income Tax Program (CVITP) is a partnership between the Canada Revenue Agency (CRA) and local community organizations. The program is intended to ensure that all taxpayers have equal access to the tax system. In Grey and Bruce Counties, 14 community organizations provide...

During the income tax filing season, scammers pose as representatives of the Canada Revenue Agency (CRA) in an attempt to trick you into sending payment for fictitious "debts" or into providing sensitive personal information that they can use to commit fraud. Learn more on how to spot tax season...

The CRA has compiled benefits and credits factsheets for: Students Persons with disabilities Modest income individuals Housing insecure individuals Adults 65 and older Women in shelters Indigenous peoples Newcomers These are available in English and...

The Annual Report by the Office of the taxpayer's ombudsman provides key achievements, identifies Canada Revenue Agency (CRA) service issues and outlines trends in complaints. In addition, the report includes three recommendations to the Minister of National Revenue and the Chair of the Board of...

A free online course to learn about personal income taxes in Canada, developed by the Canada Revenue Agency. Contents include: Starting to work: Why you need a social insurance number (SIN), when to fill out a TD1 form, and what’s on your pay stub and T4 slip. Preparing to do your taxes:...

The Canada Learning Bond is money that the Government of Canada adds to a Registered Education Savings Plan (RESP) to help pay the costs of full- or part-time studies after high school. If you are eligible for the Canada Learning Bond and have not already received it in an RESP, you will receive...

In November 2017, the Minister of National Revenue, the Honourable Diane Lebouthillier, announced the creation of the Disability Advisory Committee to provide advice to the Canada Revenue Agency (CRA) on interpreting and administering tax measures for persons with disabilities in a fair,...

A report from Auditor General Karen Hogan concludes that the Canada Revenue Agency (CRA) managed the Canada Child Benefit (CCB) program so that millions of eligible families received accurate and timely payments. The audit also reviewed the one-time additional payment of up to $300 per child issued...

The charitable sector is a major social and economic force, offering vital services to Canadians and people around the world. The Canada Revenue Agency's Charities Directorate employs an education-first approach and client-centric philosophy. It aims to promote compliance with the charity-related...

This tax season, community tax clinics across Canada will be preparing to support clients virtually rather than in person amidst physical distancing measures due to the COVID-19 pandemic. Adapting to a virtual tax clinic model means preparing for different ways of volunteer preparation, client...

The Canada Revenue Agency administers dozens of cash transfer programs that require an annual personal income tax return to establish eligibility. Approximately 10–12 percent of Canadians, however, do not file a return; as a result, they will not receive the benefits for which they are otherwise...

The CVITP provides people, who may otherwise have difficulty accessing income tax and benefit return filing services, with an opportunity to meet their filing obligations. Often, filing a return is required to gain access to, or continue to receive, the government credits and benefits...

The position of Taxpayers’ Ombudsman (the Ombudsman) was created to support the government priorities of stronger democratic institutions, increased transparency within institutions, and fair treatment. As an independent and impartial officer, the Ombudsman handles complaints about the service of...

Benefits and credits provide income and financial support for many individuals. This toolkit contains information on common tax credits and benefits, benefits for specific populations, and practitioner resources including case studies and information on identification documentation for accessing...

As a senior, you may be eligible for benefits and credits when you file your taxes. The Canada Revenue Agency has tips to help you get all of them! This page includes tips for seniors at tax time and links to relevant Government of Canada...
Questions and answers released by the Canada Revenue Agency (CRA) about filing your taxes, including information on: Prior to filing your tax return changing your address getting someone else permission to access your tax information getting free tax help Filing your tax...

This infographics from the Community Volunteer Income Tax Program (CVITP) show information about the program by province for the tax filing year 2019, including number of returns filed and amount of refunds and benefits accessed. The information is presented in English and French. Les...

This report presents the findings of an ethnographic research project undertaken by researchers at the Accelerated Business Solutions Lab (ABSL) at the Canada Revenue Agency (CRA). It is the second of a series of ethnographic reports on the experiences of vulnerable populations. The objective of...

The mandate of the Committee is to provide advice to the minister of national revenue and the commissioner of the Agency on: the administration and interpretation of the laws and programs related to disability tax measures; ways in which the needs and expectations of the disability community...

In this toolkit you'll find materials to help you learn about what's involved in tax filing, and some materials to support setting up your own community tax clinic. Updated April 13, 2023 Tax season checklist: take a look at your portfolio Updated February 14, 2023 Find the income tax package...

In this presentation, Nancy McKenna, Manager, CVITP, Canada Revenue Agency, explains how the Community Volunteer Income Tax Program (CVITP) works. This includes eligibility requirements, the size of the program in 2017/2018, and partnerships. This presentation is from the session 'Closing the...

The research symposium "Overcoming barriers to tax filing for people with low incomes" was held in Ottawa on Thursday, February 7, 2019, hosted by Prosper Canada and Intuit. The symposium presents research results and insights from practitioners in the field on barriers to tax filing experienced...

Operating at arm’s length from the Canada Revenue Agency, the Office of the Taxpayers' Ombudsman (OTO) works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers through independent and impartial reviews of service-related complaints and...

This webinar, "Planning a successful community tax clinic in Indigenous communities, Part 2," is the second in a 2-part series sharing information, community examples and promising practices with Ontario First Nation communities and Indigenous organizations to support the launch and planning of...
