This one-hour webinar shares insights on why service design is so valuable for organizations and businesses, and what is involved in the service design process. The purpose of this webinar is to introduce you to what service design is, how it works, and what elements of service design you can take...
This guidance note is intended as a practical guide to designing a monitoring and evaluation (M&E) framework for policy research projects or programmes. Its primary audience is M&E designers and managers but it can be useful for anyone involved with M&E activities. The guidance note...
This publication reveals the outcomes of Bridgable's work with a federal credit union, cutting through their overwhelming number of offerings to better engage with their low-income members. It also discusses why agility is a better bet than digitization when it comes to our changing financial...
Prosper Canada, Peel Children and Youth Initiative, and Bridgeable are working together to design solutions that help low-income families access and take advantage of RESP support programs, specifically the Canada Learning Bond. This report presents a summary of the project in each of its phases:...
Spanning over four decades, the Panel Study of Income Dynamics (PSID) is the world’s longest-running household panel survey. The resulting data archive presents research opportunities for breakthroughs in understanding the connections between economic status, health and well-being across...
The purpose of this guide is to provide detailed guidance on designing and developing an e-learning course for trainers and instructional designers who are new to e-learning design. It also provides basic concepts and information on the processes and resources involved in e-learning development,...
This guide contains 12 recommendations on how to design pilot projects with scaling up in mind, as well as a checklist that provides a quick overview of the scalability of a project that is being planned, proposed, or in the process of implementation. Based on a combination of a comprehensive...
At IDEO.org and IDEO, we’ve used human-centered design for decades to create products, services, experiences, and social enterprises that have been adopted and embraced because we’ve kept people’s lives and desires at the core. The social sector is ripe for innovation, and we’ve seen time...
This brief uses the experiences of participants in a service design process called the Savings Innovation Learning Cluster (SILC) to gather key insights into client perspectives and how it can be used to better program design. Four human insights research and design methods are explored—client...
This is a financial planning guide developed by OCAD Financial Aid, to help art and design students learn about financial goals, spending, money management, and other...
We still have limited understanding of many issues regarding asset–building policies. What is the role of asset–based approaches in addressing poverty and social exclusion? What does the evidence tell us regarding the advantages and limitations of asset–based policies? What are the...
While the progress of the IDA field to date has surprised even its most ardent supporters, its potential in the coming years is greater. We think this progress stems from two fundamental strengths: first, asset equity is an idea whose time has come; and second, individuals and institutions from all...
The research and policy symposium on income volatility was held on March 9, 2018, in Toronto, Ontario. Speakers from Canada and the United States present on key research findings on the nature of income and expense volatility in the early 21st Century. Speakers also suggest policy solutions to...
Recognizing the potential of financial coaching to improve the well-being of consumers, the Consumer Financial Protection Bureau (CFPB) commissioned a rigorous study on the impact of financial coaching programs.1 Using a randomized controlled trial design, this study allows, for the first time, a...
USAI Research Framework takes its acronym from the four principles of ethics that guide it: Utility, Self-Voicing, Access, and Interrelationality. The Framework delineates the preferred research methodology, called “orientation to research”, to encompass various research practices that are...
This comprehensive resource from Prosperity Now supports organizations in developing a participant-centered financial coaching program. Grounded in a field survey, over 100 interviews, expert advice and beta-testing with six new financial coaching programs, the Coaching Guide highlights the...
Empirical evidence gathered over the last several years documents the potential of Children’s Savings Accounts (CSAs) to expand educational and economic opportunity for low- and moderate-income families. While much of the research on CSAs is based on regression analyses of panel data, randomized...
The research symposium "Overcoming barriers to tax filing for people with low incomes" was held in Ottawa on Thursday, February 7, 2019, hosted by Prosper Canada and Intuit. The symposium presents research results and insights from practitioners in the field on barriers to tax filing experienced...
The Omega Foundation commissioned this research to better assess the influence of education savings and the federal government’s savings incentive grants for saving on post-secondary access. Our hope was to clarify the facts which have until now been largely obscured. This information gap has...
This paper has two main goals. First, we provide a review of 38 studies on the relationship between assets and children’s educational attainment. Second, we discuss implications for Child Development Accounts (CDAs) policies. CDAs have been proposed as a potentially novel and promising asset...
This brief summarizes research into the theories underlying financial coaching and the effects of financial coaching on participant behaviors and outcomes. In practice, financial coaching remains an unregulated field, and individuals and organizations use the term “financial coaching” to refer...
Population health survey data are not routinely linked to specific health care organizations, limiting organizational capacity to assess performance improvements in relation to the observed risk and prevalence of differences in health. The lack of demographic information hinders the growth of...
The purpose of ths brief is to recommend evaluation strategies that can efficiently build a body of social programs, practices, and strategies (“interventions”) backed by credible evidence of effectiveness. The target audience is Government agencies, philanthropic foundations, and other...
In its 2016 budget, the Government of Ontario committed to conducting a basic income pilot project as part of its preparations for comprehensive reform of its social assistance programs. Taking particular note of “today’s dynamic labour market” and a need to “strengthen the attachment to...
In this video presentation Sunil Johal from the Mowat Centre explains how social policy in the 21st century could be redesigned to accommodate the changing nature of work and income in Canada. This presentation was given at the Prosper Canada Policy Research Symposium on March 9, 2018. Read...
